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Entry Sensor Offline

If your Entry Sensor is showing as offline on the SimpliSafe® Mobile App, this is an indicator that the battery within the device needs to be replaced. The Entry Sensor takes a single (1) CR-2032 Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage.To replac

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Entry Sensor Installation Guide

Entry Sensors defend your doors and windows. The Base Station will sound a quick chime when a door or window opens while your system is disarmed. Depending on your settings, this can also be set to trigger an alarm.

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How To Change The Entry Sensor's Chime Volume

When an Entry Sensor opens or your SimpliSafe system is set to “disabled”, the Base Station emits a chime. There are four volume settings you can set your Base Station’s Entry Sensor chime to: Off, Low, Medium, and High, and by default it is set to Medium. To change the volume of the Entry Sensor ch

Customize your Settings

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Entry Sensor Settings & Customizations

Entry Sensors can be customized for each of the alarm states of your system (Off, Home, and Away). By default, Home and Away are set to Alarm. Off and Instant Trigger are defaulted to Off. If enabled, Instant Trigger results in the alarm instantly sounding when tripped while the system is armed (wit

Customize your Settings

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Entry Sensor Not Responding

Sensors in the SimpliSafe system will issue errors when they fail to check in with the Base Station for more than 24 hours. This issue is generally caused by one of the following:The battery or batteries in the device issuing the error need to be replaced.The device is too far away from your Base St

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Sensor Not Responding For Multiple Sensors

If you are seeing the error “Sensor Not Responding” for multiple sensors throughout your home, this may indicate an underlying issue with the placement of the Base Station that needs to be addressed.We recommend that you place your Base Station in a centrally-located area within your home or busines

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How to Replace Entry Sensor Battery

The Entry Sensor takes a single CR-2032 Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage.To change your Entry Sensor battery, slide the sensor up and off its' bracket. Then replace the lithium battery and slide the sensor back onto its bracket.

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Install / Set Up Help

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Entry Sensor