‎Sensors | SimpliSafe Help Center
IMPORTANT: For systems purchased before 2020, you may lose connection to professional monitoring as of 12/31/22 if your Base Station 2G cellular module is not upgraded. Call us or check your SimpliSafe app Overview screen to see if your system is affected.
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Device and Sensor Settings

Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Gen 3 SimpliSafe system. If you purchased a system in 2017 or earlier, you have the Original SimpliSafe. Click here to view the article about the Original SimpliSafe. If you're not

settings

sensor troubleshooting

Help Center Article

 • Entry Sensors

SA
Temperature / Freeze Sensor Installation Guide

The Freeze Sensor triggers an alarm when your home's temperature goes above or below the temperature range that you set. If the Sensor detects temperatures outside of that range, your Base Station will sound an alert - and if you have active Monitoring, we'll also contact you to let you kn

install/set up

Help Center Article

 • Freeze/Temp Sensor

SA
Water Sensor Installation Guide

The Water Sensor alerts you to leaks and flooding, helping you prevent expensive water damage. Undetected leaks can lead to mold, ruined carpets, warped wood floors, and more.Watch the video below for a hands-on experience from our team of experts for the installation process​

install/set up

Help Center Article

 • Water Sensors

SA
Motion Sensor Installation Guide

Motion sensors are always on the lookout for uninvited guests. They can detect motion within 30 feet, with a 90-degree field of view. They're also designed to distinguish between people and pets. If you have a pet in your home, check out the Pet Owners video on this page for additional installa

install/set up

Help Center Article

 • Motion Sensors

SA
How to replace batteries in SimpliSafe Devices

With the exception of the Base Station, SimpliCam Indoor Camera, and Key Fob, all of the components for our latest SimpliSafe have batteries that can and should be replaced periodically.

battery/power

Help Center Article

 • Entry Sensors

SA
How do I remove my Entry Sensor magnet (the smaller part of the sensor) from the wall?

The Entry Sensor magnet uses a slightly different adhesive than the other sensors. Remove the magnet by rotating the magnet slowly until the adhesive loosens and you can pull it off the wall.

sensor troubleshooting

install/set up

Help Center Article

 • Entry Sensors

SA
Glassbreak Sensor Installation Guide

Glassbreak Sensors are programmed to listen for the specific frequency of windows breaking. They're even sensitive enough to know the difference between a plate breaking, and a window breaking.Inside SimpliSafe’s Glassbreak Sensor is a small microphone that is calibrated to react to the sound o

install/set up

Help Center Article

 • Glass Break