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Glassbreak Sensor Installation Guide

OverviewGlassbreak Sensors are programmed to listen for the specific frequency of windows breaking. They're even sensitive enough to know the difference between a plate breaking, and a window breaking.Inside the Glassbreak Sensor is a small microphone that is calibrated to react to the sound of the

Install / Set Up Help

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Glassbreak Sensor

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Temperature Sensor Installation Guide

OverviewThe Temperature Sensor triggers an alarm when your home’s temperature goes above or below the temperature range that you set.We won’t request dispatch of emergency services for temperature alarms, but with professional monitoring you’ll receive an automated call letting you know about the al

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Temperature Sensor

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Water Sensor Installation Guide

OverviewThe Water Sensor alerts you to leaks and flooding, helping you prevent expensive water damage. They are always sensing, whether your system is armed or not. We won’t request dispatch of emergency services for water alarms, but with professional monitoring you’ll receive an automated call let

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Water Sensor

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Motion Sensor Gen 2 Not Responding

If your Motion Sensor Gen 2 reports a ‘Not Responding’ error through the SimpliSafe® Mobile App, there are 3 quick steps you can take to resolve this. The following article will walk you through the steps needed to solve the issue and clear the error from your app. Step 1: Updating Your Base Station

Errors / Warnings

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Motion Sensor Gen 2

Low Battery Notification for the Entry Sensor Won't Clear

If you recently changed the battery in your Entry Sensor, but your SimpliSafe® Mobile App or Keypad still says that the sensor’s battery is low, that could be due to interference or obstructions between the Entry Sensor and Base Station. Please follow the guided flow below to troubleshoot your Entry

Battery / Power

Troubleshoot an Issue

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Entry Sensor

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Entry Sensor Installation Guide

Entry Sensors defend your doors and windows. The Base Station will sound a quick chime when a door or window opens while your system is disarmed. Depending on your settings, this can also be set to trigger an alarm.

Install / Set Up Help

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Entry Sensor

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Motion Sensor Gen 2 Settings & Customizations

The Motion Sensor Gen 2 can be customized to fit your home's needs through the settings menu. There, you can adjust which armed states your Motion Sensor will trigger an alarm in, and enable Instant Trigger. By default, the Motion Sensor will only trigger an alarm when your system is armed in A

Features / Settings

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Motion Sensor Gen 2