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Wireless Outdoor Security Camera Installation Guide
Before Getting StartedBefore you get started, let’s make sure you have everything you need to get up and running.In order to successfully set up the Wireless Outdoor Security Camera, you will need the following:The latest generation of the SimpliSafe Base Station and Keypad with the updated firmware

install/set up

Help Center Article

 • Outdoor Camera

When does the SimpliCam Indoor Camera record?
The SimpliCam Indoor Camera records during the following events:AlarmsDisarming your SimpliSafe systemCamera Detected MotionUser Triggered RecordingSecret Alerts (When Enabled)User-Initiated Test of the SimpliSafe systemDuress AlarmSilent Panic buttonEntry Delay (After entering your home while the s

settings

product specifications/manuals

install/set up

Help Center Article

 • SimpliCam

Video Doorbell Pro Installation Guide
The Video Doorbell Pro integrates seamlessly with your SimpliSafe system, allowing you to see visitors and interact with them - without needing to be home. It’s important to note that the Video Doorbell Pro is currently compatible with analog/mechanical doorbells. Compatibility with digital doorbell

install/set up

Help Center Article

 • Video Doorbell Pro

Wireless Outdoor Security Camera Features
Welcome to the SimpliSafe Wireless Outdoor Security Camera ​Keep Watch All Day and Night with the SimpliSafe Wireless Outdoor Security CameraWith the award-winning SimpliSafe home security system, the Wireless Outdoor Security Camera offers advanced security from the outside in. Its ultra-

Help Center Article

 • Outdoor Camera

SimpliCam Indoor Camera Features
Watchful when you need it, privacy when you don'tYour SimpliCam Indoor Camera comes equipped with a built-in privacy shutter to give you absolute control over your camera—and your privacy. Whenever the privacy shutter is open, the camera’s motion sensor will send notifications to your phone if

settings

product specifications/manuals

Help Center Article

 • SimpliCam

What does “Camera Disconnected” mean?
A "Camera Disconnected" error means that your camera is disconnected from either power or Wi-Fi and it is not receiving your app’s commands. Read on for possible causes and how to address the issue.Disconnection CausesYour Wi-Fi network name or password changed, leaving your camera unable

video errors

app configurations

wi-fi troubleshooting

Help Center Article

 • Video Doorbell Pro

Base Station and System Settings
Use the Keypad, Mobile or Web App to change your Base Station's settings - including System Volume, Alarm Delays, and Wi-Fi set up.

settings

Help Center Article

 • Base Station