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Wireless Outdoor Security Camera Installation Guide

Advanced security from the outside, with 1080p HD video and a 140-degree ultra-wide field of view. Plus digital zoom and full-color vision at night - so nothing slips by undetected. Before Getting StartedBefore you get started, let’s make sure you have everything you need to get up and running.In or

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Outdoor Camera

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My camera won’t connect to Wi-Fi

Generally, your camera will not be able to connect to Wi-Fi for the following reasons:Your Wi-Fi network broadcasts at 5GHzSimpliSafe® devices can only connect to 2.4GHz networksMost 5GHz routers will allow you to create a Guest Network that broadcasts at 2.4GHz. For more information, we recommend r

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Outdoor Camera

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Video Doorbell Pro Installation Guide

The Video Doorbell Pro integrates seamlessly with your SimpliSafe system, allowing you to see visitors and interact with them - without needing to be home. It’s important to note that the Video Doorbell Pro is currently compatible with analog/mechanical doorbells and requires an 8-24 Volt Transforme

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Video Doorbell Pro

How to Replace the Wireless Outdoor Security Camera Battery

The Wireless Outdoor Security Camera has a rechargeable battery with an expected 3-6 months lifetime, depending on usage and placement.To remove the battery, simply untwist the cap on your Outdoor Camera. Then, use the tab on the battery to gently remove it from the battery compartment.To charge you

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Outdoor Camera

Wireless Outdoor Security Camera Flashing Yellow During Setup

A flashing yellow light during the setup of your Outdoor Camera indicates that the camera has successfully connected to Wi-Fi, but is having trouble reaching the SimpliSafe® servers.This issue can occur for a variety of reasons, such as:A firewall setting on your router is blocking access to SimpliS

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Outdoor Camera

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Why does my camera keep losing its Wi-Fi connection?

There are two main reasons that a camera may lose its Wi-Fi connection. It may be installed too far from your Wi-Fi router, or it may not have sufficient bandwidth. If Your Camera Will Not Connect to Wi-Fi During Initial SetupHAVING TROUBLE CONNECTING TO WI-FI?Pinpoint and fix network connectivity i

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Video Doorbell Pro

My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup

The Video Doorbell Pro will have a blinking red light when it is not connected to your Wi-Fi network. If you had successfully setup your Video Doorbell Pro before and it is now experiencing issues connecting to your network, we recommend checking your Wi-Fi network to ensure it’s transmitting a 2.4G

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Video Doorbell Pro