‎SimpliCam | SimpliSafe Help Center
Skip to main content

Conversation List

Filter by

(31)
SA
When does the SimpliCam Indoor Camera record?

The SimpliCam Indoor Camera records during the following events:AlarmsDisarming your SimpliSafe systemCamera Detected MotionUser Triggered RecordingSecret Alerts (When Enabled)User-Initiated Test of the SimpliSafe systemDuress AlarmSilent Panic buttonEntry Delay (After entering your home while the s

settings

product specifications/manuals

install/set up

Help Center Article

 • SimpliCam

SA
SimpliCam Indoor Camera Installation Guide

Keep an eye on your home with HD video that you can live stream from your phone, tablet, or computer with the SimpliCam Indoor Camera. SimpliCam alerts you the instant it detects motion so you can see what's happening and take action through its 2-way audio. Enhance your recordings and get unli

install/set up

Help Center Article

 • SimpliCam

SA
What does the SimpliCam Indoor Camera Privacy Shutter Do?

SimpliCam Indoor Camera was built with a stainless steel privacy shutter to give you complete control over your privacy. The privacy shutter closes to physically cover the lens.If the camera is paired with a SimpliSafe security system, the shutter will by default be closed in Home mode and when the

settings

Help Center Article

 • SimpliCam

SA
What is the wireless range of SimpliSafe Sensors?

With a capacity for up to 100 sensors, our Gen 3 wireless sensors are designed to fit seamlessly into your life and even large homes with ease. Our sensors stay connected across multiple rooms and floors.

product specifications/manuals

Help Center Article

 • Base Station

SA
SimpliCam Indoor Camera Features

Watchful when you need it, privacy when you don'tYour SimpliCam Indoor Camera comes equipped with a built-in privacy shutter to give you absolute control over your camera—and your privacy. Whenever the privacy shutter is open, the camera’s motion sensor will send notifications to your phone if

settings

product specifications/manuals

Help Center Article

 • SimpliCam

SA
What does “Camera Disconnected” mean?

A "Camera Disconnected" error means that your camera is disconnected from either power or Wi-Fi and it is not receiving your app’s commands. Read on for possible causes and how to address the issue.Disconnection CausesYour Wi-Fi network name or password changed, leaving your camera unable

video errors

app configurations

wi-fi troubleshooting

Help Center Article

 • Video Doorbell Pro

SA
What does “No Video” mean?

A "No Video" error means that, while recording, the camera disconnected from SimpliSafe and the video was not able to be saved. This might mean the loss of an entire recording or it might mean a loss of only a portion of the recording after the connection was lost. Unfortunately, we are not able to

video errors

app configurations

wi-fi troubleshooting

Help Center Article

 • Video Doorbell Pro