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SimpliCam Indoor Camera Features
Watchful when you need it, privacy when you don'tYour SimpliCam Indoor Camera comes equipped with a built-in privacy shutter to give you absolute control over your camera—and your privacy. Whenever the privacy shutter is open, the camera’s motion sensor will send notifications to your phone if

settings

product specifications/manuals

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 • SimpliCam

What does “Camera Disconnected” mean?
A "Camera Disconnected" error means that your camera is disconnected from either power or Wi-Fi and it is not receiving your app’s commands. Read on for possible causes and how to address the issue.Disconnection CausesYour Wi-Fi network name or password changed, leaving your camera unable

video errors

app configurations

wi-fi troubleshooting

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 • Video Doorbell Pro

What is the wireless range of SimpliSafe Sensors?
With a capacity for up to 100 sensors, our Gen 3 wireless sensors are designed to fit seamlessly into your life and even large homes with ease. Our sensors stay connected across multiple rooms and floors.

product specifications/manuals

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 • Base Station

SimpliCam Indoor Camera Installation Guide
Before Getting StartedYou will need to have a 2.4GHz network connection available to complete the setup of this camera.After taking your camera out of the box, we recommend you thread the cord through the stand, plug it into the camera, then put the camera on the stand, and plug it into the power so

install/set up

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 • SimpliCam

What does “No Video” mean?
A "No Video" error means that, while recording, the camera disconnected from SimpliSafe and the video was not able to be saved. This might mean the loss of an entire recording or it might mean a loss of only a portion of the recording after the connection was lost. Unfortunately, we are not able to

video errors

app configurations

wi-fi troubleshooting

Help Center Article

 • Video Doorbell Pro

When does the SimpliCam Indoor Camera record?
The SimpliCam Indoor Camera records during the following events:AlarmsDisarming your SimpliSafe systemCamera Detected MotionUser Triggered RecordingSecret Alerts (When Enabled)User-Initiated Test of the SimpliSafe systemDuress AlarmSilent Panic buttonEntry Delay (After entering your home while the s

settings

product specifications/manuals

install/set up

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 • SimpliCam

What does the SimpliCam Indoor Camera require to function?
To function properly, the SimpliCam Indoor Camera requires:A power source, likely from an outletA 2.4 ghz Wi-Fi network A Smartphone is recommended in order to use the SimpliSafe App for installing the camera; however, cameras can be viewed through the Web App as wellA SimpliSafe System is not requi

install/set up

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 • SimpliCam