‎Orders & Warranty | SimpliSafe Support Home

Featured Articles

How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How To Find or Change Your Safe Word
How do I Activate Monitoring?
Updating Your Emergency Monitoring Contacts
When is my bill due, and can I change the due date?
SimpliSafe® Excess Payback
Outdoor Security Camera Series 2 Flashing Yellow During Setup
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
Biometric Authentication for SimpliSafe® Accounts
App Error: Your connection is not private
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Why Can't I See All of My System Locations in the Mobile App?
How many devices can I connect to the Base Station?
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
Motion Sensor Gen 1 Offline
Dark Mode for the SimpliSafe® Mobile App
Video Doorbell Pro Requirements
Outdoor Camera Mount Feels Loose or Not Sturdy
Glassbreak Sensor Offline
What are the Wi-Fi upload speed requirements?
Motion Sensor Gen 2 False Alarms
Scheduled Arming for Your SimpliSafe® System
What if Someone is Forcing me to put in my PIN on the PIN Pad?
What is Practice Mode?
What Does "Invalid Base Station Serial" Mean?
What does the signal strength next to my camera in the app indicate?
App Error: Internet Not Found
How to Reset Your Smart Alarm Wireless Indoor Security Camera
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
How To Replace Smoke Detector Battery
My Entry Sensor Will Not Pair to My System
What Is The Red Button On The Top Of The Keypad?
Base Station and System Settings
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
My privacy shutter isn’t responding correctly.
Where to Download the SimpliSafe® App
How To Change The Entry Sensor's Chime Volume
How To Replace Panic Button Battery