‎Moving Support | SimpliSafe Support Home
Skip to main content

Popular

I'm Moving, What Options do I have for my SimpliSafe® System?

We understand how stressful moving can be. We're here to help you understand your options for moving with SimpliSafe®

Read More

Replacing My Base Station and Transfer Service to a New Base Station

There may be a point where you need to transfer service to a new Base Station. Follow along with our interactive transfer experience

Read More

Packing and Moving Your SimpliSafe® Devices

Learn more about the best practices for moving with your SimpliSafe® System

Read More

Featured Articles

How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Emergency Monitoring Contacts
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
SimpliSafe® Excess Payback
Why Can't I See All of My System Locations in the Mobile App?
Dark Mode for the SimpliSafe® Mobile App
Testing the Motion Sensor Gen 1
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
App Error: Internet Not Found
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Motion Sensor Gen 2 False Alarms
What if Someone is Forcing me to put in my PIN on the PIN Pad?
2-Step Verification for SimpliSafe® Accounts
How to activate app control
How To Replace Water Sensor Battery
Video Doorbell Pro Motion Detection
Entry Sensor Alert Voice Prompt
How do I track my order?
Glassbreak Sensor Offline
My Doorbell Won't Ring
How to Improve Upload Speed?
How To Change The Entry Sensor's Chime Volume
How to add the SimpliSafe® widget to your Smart Phone
Outdoor Camera Power Cable Specifications
Testing the Smoke Detector
App Error: Your connection is not private
Outdoor Security Camera Series 2 Flashing Yellow During Setup
SimpliCam Wired Indoor Camera LED Status Light Colours
How to Replace Motion Sensor Gen 2 Battery
Enabling Secret Alerts for your SimpliSafe® Sensors
How to Rename a SimpliSafe® Sensor
How To Find or Change Your Master PIN
How to Find the Serial Number for Your SimpliSafe® Device or Camera