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How Do I Set Up Push Notifications On My Smartphone?

Push notifications alert you to critical system events, like an alarm

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Securing Your SimpliSafe® Account

Keep your account safe and secure with 2FA, and add an extra layer of security with MFA and Biometric Authentication.

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Snooze Notifications for SimpliSafe® Cameras

Take a break from motion notifications by snoozing them, available on Android and iOS!

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Featured Articles

How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How to Set Up Arming Reminders
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
How to Improve Upload Speed?
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
What Does "Invalid Base Station Serial" Mean?
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
Testing the Motion Sensor Gen 1
How To Set Up or Delete A Custom PIN
How Does the Entry Sensor Respond During an Alarm
Testing the Smoke Detector
My Entry Sensor Will Not Pair to My System
What does the signal strength next to my camera in the app indicate?
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
SimpliSafe® Excess Payback
My privacy shutter isn’t responding correctly.
App Error: Your connection is not private
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
SimpliCam Wired Indoor Camera LED Status Light Colours
How to Rename a SimpliSafe® Sensor
Dark Mode for the SimpliSafe® Mobile App
App Error: Internet Not Found
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts
Entry Sensor Alert Voice Prompt
Motion Sensor Gen 1 Offline
How to Reset the SimpliCam® Wired Indoor Camera
Packing and Moving Your SimpliSafe® Devices
How to Reset the Outdoor Security Camera Series 2
Video Doorbell Pro Motion Detection
How do I track my order?
Camera Motion Detection by System Arming State
Base Station and System Settings
Motion Sensor Gen 2 False Alarms