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How Do I Set Up Push Notifications On My Smartphone?

Push notifications alert you to critical system events, like an alarm

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Securing Your SimpliSafe® Account

Keep your account safe and secure with 2FA, and add an extra layer of security with MFA and Biometric Authentication.

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Snooze Notifications for SimpliSafe® Cameras

Take a break from motion notifications by snoozing them, available on Android and iOS!

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Featured Articles

How to Set Up Arming Reminders
How can I see my Payment and Billing History?
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Emergency Monitoring Contacts
Outdoor Security Camera Series 2 Flashing Yellow During Setup
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
App Error: Your connection is not private
How to activate app control
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
Video Doorbell Pro Motion Detection
App Error: Internet Not Found
2-Step Verification for SimpliSafe® Accounts
How to Improve Upload Speed?
SimpliSafe® Excess Payback
What if Someone is Forcing me to put in my PIN on the PIN Pad?
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts
How many devices can I connect to the Base Station?
Biometric Authentication for SimpliSafe® Accounts
Motion Sensor Gen 2 Not Detecting Motion
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
Camera Motion Detection by System Arming State
My privacy shutter isn’t responding correctly.
My Entry Sensor Will Not Pair to My System
What is Practice Mode?
What Does "Invalid Base Station Serial" Mean?
Motion Sensor Gen 1 Offline
How to Download Recordings From Your Camera
Enabling Secret Alerts for your SimpliSafe® Sensors
How to Replace Motion Sensor Gen 2 Battery
SimpliCam Wired Indoor Camera LED Status Light Colours
How to add the SimpliSafe® widget to your Smart Phone
Glassbreak Sensor Offline
Setting Up A New PIN
How To Replace Smoke Detector Battery
What are the Wi-Fi upload speed requirements?