‎App Support | SimpliSafe Support Home
Skip to main content

Popular

How Do I Set Up Push Notifications On My Smartphone?

Push notifications alert you to critical system events, like an alarm

Read More

Securing Your SimpliSafe® Account

Keep your account safe and secure with 2FA, and add an extra layer of security with MFA and Biometric Authentication.

Read More

Snooze Notifications for SimpliSafe® Cameras

Take a break from motion notifications by snoozing them, available on Android and iOS!

Read More

Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Emergency Monitoring Contacts
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
How to add the SimpliSafe® widget to your Smart Phone
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
SimpliSafe® Excess Payback
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
Video Doorbell Pro Motion Detection
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
What Does "Invalid Base Station Serial" Mean?
Why Can't I See All of My System Locations in the Mobile App?
How To Replace Panic Button Battery
Scheduled Arming for Your SimpliSafe® System
Panic Button Not Responding
Biometric Authentication for SimpliSafe® Accounts
How to Improve Upload Speed?
What is Practice Mode?
What are the Wi-Fi upload speed requirements?
How to activate app control
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
Motion Sensor Gen 2 False Alarms
Outdoor Security Camera Series 2 Flashing Yellow During Setup
App Error: Your connection is not private
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
2-Step Verification for SimpliSafe® Accounts
How To Set Up or Delete A Custom PIN
How to Rename a SimpliSafe® Sensor
Entry Sensor Alert Voice Prompt
How To Change The Entry Sensor's Chime Volume
Motion Sensor Gen 1 Offline
How many devices can I connect to the Base Station?
Maximising Battery Life of the Wireless Outdoor Security Camera
What does the signal strength next to my camera in the app indicate?
Dark Mode for the SimpliSafe® Mobile App