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How to update your payment method

Learn how to update your payment and account information from the SimpliSafe® App or Online Account

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How do I Change my Monitoring Plan?

Upgrade your plan at any time within the SimpliSafe® App or Online Account

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Monitoring Plans and Features

Choose your plan and get 24/7 professional monitoring services for peace of mind

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Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How do I Activate Monitoring?
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
Dark Mode for the SimpliSafe® Mobile App
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
Testing the Motion Sensor Gen 1
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
What if Someone is Forcing me to put in my PIN on the PIN Pad?
What Does "Invalid Base Station Serial" Mean?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Video Doorbell Pro Motion Detection
App Error: Your connection is not private
How many devices can I connect to the Base Station?
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Why Can't I See All of My System Locations in the Mobile App?
How To Change The Entry Sensor's Chime Volume
Motion Sensor Gen 2 Not Detecting Motion
How To Set Up or Delete A Custom PIN
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Motion Sensor Gen 2 False Alarms
Key Fob Not Responding To Button Presses
How do I reset or change my password for my SimpliSafe® account?
How to add the SimpliSafe® widget to your Smart Phone
My Doorbell Won't Ring
Outdoor Camera Power Cable Specifications
Using SimpliSafe® With Google Home and Google Assistant
Scheduled Arming for Your SimpliSafe® System
How do I track my order?
Maximising Battery Life of the Wireless Outdoor Security Camera
SimpliSafe® Excess Payback
Where can I purchase additional yard signs, sensors, and other accessories?
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?