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How to update your payment method

Learn how to update your payment and account information from the SimpliSafe® App or Online Account

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How do I Change my Monitoring Plan?

Upgrade your plan at any time within the SimpliSafe® App or Online Account

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Monitoring Plans and Features

Choose your plan and get 24/7 professional monitoring services for peace of mind

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Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Emergency Monitoring Contacts
SimpliSafe® Excess Payback
Biometric Authentication for SimpliSafe® Accounts
Dark Mode for the SimpliSafe® Mobile App
What Does "Invalid Base Station Serial" Mean?
Why Can't I See All of My System Locations in the Mobile App?
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts
Motion Sensor Gen 1 Offline
How to Reset Your Smart Alarm Wireless Indoor Security Camera
How Does the Entry Sensor Respond During an Alarm
How to Improve Upload Speed?
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
How To Replace Panic Button Battery
How do I track my order?
What Is The Red Button On The Top Of The Keypad?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
Outdoor Camera Mount Feels Loose or Not Sturdy
How to add the SimpliSafe® widget to your Smart Phone
Testing the Smoke Detector
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
My privacy shutter isn’t responding correctly.
Outdoor Camera Power Cable Specifications
What are the Wi-Fi upload speed requirements?
Video Doorbell Pro Requirements
App Error: Internet Not Found
Testing the Motion Sensor Gen 1
What if Someone is Forcing me to put in my PIN on the PIN Pad?
How To Replace Water Sensor Battery
Scheduled Arming for Your SimpliSafe® System
What is Practice Mode?
How to Rename a SimpliSafe® Sensor
2-Step Verification for SimpliSafe® Accounts
How to activate app control