
Software and Services Q&A
Get answers to your questions from fellow SimpliSafe customers. Chat about software, monitoring plans, and permits here.
-
Purchasing and Shipping
Read More
-
Apps and Login
Read More
-
Monitoring Service
Superior security comes from combining best tech with the best Monitoring Professionals. Find out which of our Monitoring plans is right for you.
Read More
-
Permits and Local Topics
Discussions about permits, local dispatch rules, and any other location-specific questions.
Read More
Recent Activity
Ask the CommunityCommunity-Category-Topic-Conversations
(587)
6
Replies
566
Views
- App not automatically Refreshing
•
Apps and Login
2
Replies
222
Views
2
Replies
53
Views
1
Replies
33
Views
Official Response
Delete Protected Location from Portal - NOT Hide Location from Dashboard•
Monitoring Service
US
15
Replies
1136
Views
10
Replies
1574
Views
- Camera Offline
•
Apps and Login
3
Replies
172
Views
Official Response
How to add a second location/account to the SimpliSafe phone app?=•
Apps and Login
5
Replies
14068
Views
- Would like to return
•
Purchasing and Shipping
2
Replies
250
Views
1
Replies
176
Views

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.
Leaderboard
THIS WEEK
ALL TIME