1 Message
How to add a second location/account to the SimpliSafe phone app?=
We have a SimpliSafe system running in a workshop on residential property. Purchased a second system (monthly monitoring second bill) for our home. Is it possible to monitor two locations/two accounts on one SimpliSafe app? Info on general internet is outdated. Options do not appear on the current app. Thank you!
Official Solution
simplisafe_admin
Community Admin
•
792 Messages
4 years ago
Yes, it's very easy to monitor multiple systems from one SimpliSafe account. To get that set up you'll first need to activate your new system. You can do that either through the app by choosing ‚ò∞ Menu -> Manage Monitoring -> Add or Upgrade Monitoring and then follow the prompts from there or you can activate the system through your account on SimpliSafe.com by choosing activate new service from the menu -> Add or Upgrade Monitoring and then follow the prompts from there.
Once your new system has been activated you'll be able to switch back and forth between the two locations in your SimpliSafe account.
SimpliSafe Social Team
SimpliSafe Home Security
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denicegardner3
1 Message
3 years ago
I set our vacation home up on my partners app. How do I monitor from my app? We have three systems.
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ncwisenor
1 Message
1 year ago
Took me forever to figure out how to see other locations. It is not intuitive tapping the “Home” button, rather than location settings, if it’s a different location.
To top it off if you upgrade your system, it keeps the old system as another location until you Contact Simplisafe to cancel. You’d think one account, one location, just upgrade the system, but no, that’s shady business. Why would I want to pay for an old system I can’t use after it’s been decommissioned and shutdown? There’s no prompts that tell you you’ll have to do that, no email, no nothing, you’ll just see you’re getting billed for two accounts.
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marv102445
2 Messages
11 months ago
Could not add a second location to my current account. Talked with SS Service for over an hour then got hung up on. They could not get it to work???????????
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bobdeiuliis
1 Message
1 month ago
I have a system at home that is monitored. I want to add a second system at our vacation house on the same account. Will the second system automatically be monitored as well or do I need to set up a separate, additional monitoring account for the vacation home?
Can I leave the vacation home unmonitored?
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