Software and Services Q&A
Get answers to your questions from fellow SimpliSafe customers. Chat about software, monitoring plans, and permits here.
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Purchasing and Shipping
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Apps and Login
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Monitoring Service
Superior security comes from combining best tech with the best Monitoring Professionals. Find out which of our Monitoring plans is right for you.
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Permits and Local Topics
Discussions about permits, local dispatch rules, and any other location-specific questions.
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Recent Activity
Ask the CommunityCommunity-Category-Topic-Conversations
(576)
- Will I have to pay back equipment discount if I downgrade plan?
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Purchasing and Shipping
1
Replies
33
Views
15
Replies
8895
Views
- Already Canceled, Still Getting Charged
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Monitoring Service
6
Replies
295
Views
- Can't access my User Control Panel
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Apps and Login
5
Replies
166
Views
- Arming reminders...
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Apps and Login
4
Replies
269
Views
Official Solution
MINIMUM Response Time of 1-2 Minutes Following Alarm? Not Okay•
Monitoring Service
US
4
Replies
256
Views
10
Replies
2070
Views
- Mexico
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Permits and Local Topics
4
Replies
945
Views
- Web and mobile app not working.
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Apps and Login
7
Replies
374
Views
1
Replies
102
Views
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