‎Wi-Fi Troubleshooting | SimpliSafe Support Home

Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How do I Activate Monitoring?
Updating Your Emergency Monitoring Contacts
When is my bill due, and can I change the due date?
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
My privacy shutter isn’t responding correctly.
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
App Error: Internet Not Found
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
How To Replace Water Sensor Battery
Outdoor Security Camera Series 2 Flashing Yellow During Setup
What if Someone is Forcing me to put in my PIN on the PIN Pad?
Why Can't I See All of My System Locations in the Mobile App?
Maximising Battery Life of the Wireless Outdoor Security Camera
How to Rename a SimpliSafe® Sensor
How to Improve Upload Speed?
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
How to add the SimpliSafe® widget to your Smart Phone
Using SimpliSafe® With Google Home and Google Assistant
What is Practice Mode?
What Is The Red Button On The Top Of The Keypad?
Dark Mode for the SimpliSafe® Mobile App
Where Can I Submit a Product or Feature Request?
Entry Sensor Alert Voice Prompt
Where Should I Place My Base Station?
How to Find the MAC Address of a SimpliSafe® Device
Biometric Authentication for SimpliSafe® Accounts
Error: Keypad Out of Range
Can't Initiate Live Stream From Within the SimpliSafe® App
Glassbreak Sensor Offline
Where can I purchase additional yard signs, sensors, and other accessories?
How many devices can I connect to the Base Station?
Exit and Entry Delay Settings & Customisations
Outdoor Camera Mount Feels Loose or Not Sturdy
How Does the Entry Sensor Respond During an Alarm
What Does "Invalid Base Station Serial" Mean?