‎Wi-Fi Troubleshooting | SimpliSafe Support Home

Featured Articles

How To Find or Change Your Safe Word
How to Set Up Arming Reminders
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
Updating Your Emergency Monitoring Contacts
When is my bill due, and can I change the due date?
SimpliSafe® Excess Payback
How many devices can I connect to the Base Station?
My Entry Sensor Will Not Pair to My System
Biometric Authentication for SimpliSafe® Accounts
How to Rename a SimpliSafe® Sensor
2-Step Verification for SimpliSafe® Accounts
What Does "Invalid Base Station Serial" Mean?
How to add the SimpliSafe® widget to your Smart Phone
Camera Motion Detection by System Arming State
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
What are the Wi-Fi upload speed requirements?
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
How Does the Entry Sensor Respond During an Alarm
What is Practice Mode?
Where can I purchase additional yard signs, sensors, and other accessories?
How To Find or Change Your Master PIN
Motion Sensor Gen 1 Offline
Exit and Entry Delay Settings & Customisations
How To Set Up or Delete A Custom PIN
Outdoor Camera Mount Feels Loose or Not Sturdy
How to activate app control
What if Someone is Forcing me to put in my PIN on the PIN Pad?
How To Replace Panic Button Battery
How do I reset or change my password for my SimpliSafe® account?
Video Doorbell Pro Requirements
Using SimpliSafe® With Google Home and Google Assistant
How to Connect a SimpliSafe® System to Wi-Fi
Testing the Motion Sensor Gen 1
Scheduled Arming for Your SimpliSafe® System
Dark Mode for the SimpliSafe® Mobile App
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
Enabling Secret Alerts for your SimpliSafe® Sensors
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?