‎Wi-Fi Troubleshooting | SimpliSafe Support Home

Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Emergency Monitoring Contacts
SimpliSafe® Excess Payback
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Dark Mode for the SimpliSafe® Mobile App
App Error: Your connection is not private
App Error: Internet Not Found
Video Doorbell Pro Motion Detection
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
Motion Sensor Gen 1 Offline
2-Step Verification for SimpliSafe® Accounts
How to Find the MAC Address of a SimpliSafe® Device
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
Can't Initiate Live Stream From Within the SimpliSafe® App
How Does the Entry Sensor Respond During an Alarm
How To Replace Water Sensor Battery
Outdoor Security Camera Series 2 Flashing Yellow During Setup
How many devices can I connect to the Base Station?
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
Camera Motion Detection by System Arming State
What are the Wi-Fi upload speed requirements?
How to activate app control
What is Practice Mode?
What does the signal strength next to my camera in the app indicate?
Testing the Motion Sensor Gen 1
How to Replace Motion Sensor Gen 2 Battery
Outdoor Camera Mount Feels Loose or Not Sturdy
What Is The Red Button On The Top Of The Keypad?
Glassbreak Sensor Offline
Testing the Smoke Detector
How to Rename a SimpliSafe® Sensor
Entry Sensor Alert Voice Prompt
How to Reset the Video Doorbell Pro
How To Replace Panic Button Battery
Video Doorbell Pro Requirements