‎Wi-Fi Troubleshooting | SimpliSafe Support Home

Featured Articles

How to Set Up Arming Reminders
How can I see my Payment and Billing History?
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Emergency Monitoring Contacts
Video Doorbell Pro Motion Detection
App Error: Internet Not Found
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
Using SimpliSafe® With Google Home and Google Assistant
What does the signal strength next to my camera in the app indicate?
How to add the SimpliSafe® widget to your Smart Phone
What is Practice Mode?
Why Can't I See All of My System Locations in the Mobile App?
App Error: Your connection is not private
How To Replace Water Sensor Battery
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
How to Download Recordings From Your Camera
What if Someone is Forcing me to put in my PIN on the PIN Pad?
How to Improve Upload Speed?
How many devices can I connect to the Base Station?
Outdoor Camera Mount Feels Loose or Not Sturdy
Where Should I Place My Base Station?
Maximising Battery Life of the Wireless Outdoor Security Camera
How To Find or Change Your Master PIN
What Does "Invalid Base Station Serial" Mean?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
2-Step Verification for SimpliSafe® Accounts
How to Reset the Video Doorbell Pro
Camera Motion Detection by System Arming State
Motion Sensor Gen 1 Offline
Motion Sensor Gen 2 False Alarms
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
How to activate app control
Error: Keypad Out of Range