‎Wi-Fi Troubleshooting | SimpliSafe Support Home

Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Dark Mode for the SimpliSafe® Mobile App
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
What Does "Invalid Base Station Serial" Mean?
What are the Wi-Fi upload speed requirements?
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Biometric Authentication for SimpliSafe® Accounts
SimpliSafe® Excess Payback
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
What is Practice Mode?
2-Step Verification for SimpliSafe® Accounts
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
Camera Motion Detection by System Arming State
How to add the SimpliSafe® widget to your Smart Phone
Motion Sensor Gen 2 False Alarms
What does the signal strength next to my camera in the app indicate?
How to Improve Upload Speed?
What Is The Red Button On The Top Of The Keypad?
Using SimpliSafe® With Google Home and Google Assistant
How to activate app control
Packing and Moving Your SimpliSafe® Devices
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
Error: Keypad Out of Range
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts
How to Find the Serial Number for Your SimpliSafe® Device or Camera
Video Doorbell Pro Requirements
Video Doorbell Pro Motion Detection
Testing the Motion Sensor Gen 1
App Error: Internet Not Found
How do I reset or change my password for my SimpliSafe® account?
Motion Sensor Gen 1 Offline
Maximising Battery Life of the Wireless Outdoor Security Camera