‎Wi-Fi Troubleshooting | SimpliSafe Support Home

Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Dark Mode for the SimpliSafe® Mobile App
What if Someone is Forcing me to put in my PIN on the PIN Pad?
How to Reset Your Smart Alarm Wireless Indoor Security Camera
Where Should I Place My Base Station?
What Does "Invalid Base Station Serial" Mean?
How To Replace Panic Button Battery
Outdoor Camera Mount Feels Loose or Not Sturdy
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
Motion Sensor Gen 1 Offline
My privacy shutter isn’t responding correctly.
How To Set Up or Delete A Custom PIN
How many devices can I connect to the Base Station?
SimpliSafe® Excess Payback
Using SimpliSafe® With Google Home and Google Assistant
SimpliCam Wired Indoor Camera LED Status Light Colours
What is Practice Mode?
Video Doorbell Pro Requirements
How to add the SimpliSafe® widget to your Smart Phone
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Why Can't I See All of My System Locations in the Mobile App?
Video Doorbell Pro Motion Detection
Scheduled Arming for Your SimpliSafe® System
2-Step Verification for SimpliSafe® Accounts
What are the Wi-Fi upload speed requirements?
How to Improve Upload Speed?
Motion Sensor Gen 2 False Alarms
Video Doorbell Pro LED System Status Light Colour's During Setup
What does the signal strength next to my camera in the app indicate?
App Error: Your connection is not private
Panic Button Not Responding
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?