‎Wi-Fi Troubleshooting | SimpliSafe Support Home

Featured Articles

How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
How do I Activate Monitoring?
Updating Your Emergency Monitoring Contacts
When is my bill due, and can I change the due date?
SimpliSafe® Excess Payback
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
How to Improve Upload Speed?
Dark Mode for the SimpliSafe® Mobile App
My privacy shutter isn’t responding correctly.
What Does "Invalid Base Station Serial" Mean?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Camera Motion Detection by System Arming State
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
What are the Wi-Fi upload speed requirements?
Why Can't I See All of My System Locations in the Mobile App?
How to add the SimpliSafe® widget to your Smart Phone
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
App Error: Your connection is not private
Outdoor Camera Mount Feels Loose or Not Sturdy
Motion Sensor Gen 2 False Alarms
How many devices can I connect to the Base Station?
What does the signal strength next to my camera in the app indicate?
How to activate app control
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
Testing the Smoke Detector
How to Rename a SimpliSafe® Sensor
Video Doorbell Pro Motion Detection
Motion Sensor Gen 2 Not Detecting Motion
Biometric Authentication for SimpliSafe® Accounts
What if Someone is Forcing me to put in my PIN on the PIN Pad?
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
Glassbreak Sensor Offline
What Is The Red Button On The Top Of The Keypad?
App Error: Internet Not Found