How to Improve Wi-Fi Signal Strength?
Some actions to take to improve Wi-Fi strength:
- Unplug your router for 30 seconds, then plug it back in
- Move your router out into the open if it is inside a cabinet or other furniture
- Move your router or camera closer to each other
- Move your router or camera so that there is a direct line-of-sight between them
- Move or unplug electronic devices between the router and the camera
- Switch other devices such as PCs, TVs, and video game consoles to an ethernet connection.
- Switch other devices such as PCs, TVs, and video game consoles to a 5 ghz Wi-Fi network while keeping your simplisafe devices on the 2.4 ghz Wi-Fi network. (The SimpliSafe system is set to work with 2.4 GHz Wi-Fi networks in order to provide wider coverage. 2.4 gHz penetrates walls and floors much better than 5 gHz networks.)
- Remove unused internet devices from your Wi-Fi network
- Some routers have an option to broadcast on alternative “channels.” Check your router’s manual for more information.
- We recommend using channels 1, 6, or 11
- Install a Wi-Fi extender between your router and the camera
- Please note: your Wi-Fi connection will only affect cameras and Base Stations. All of our sensors communicate with the system using radio frequency. Installing a Wi-Fi extender will not affect the connection strength or your sensors.
- Learn more in our guide for buying Wi-Fi extenders
- Upgrade your existing router. Many older routers do not support modern device requirements. Contact your internet service provider for options
- Downgrade the camera’s video resolution. Visit the camera settings page to do this.