‎Wi-Fi Troubleshooting | SimpliSafe Support Home
Skip to main content

Featured Articles

How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
What Does "Invalid Base Station Serial" Mean?
What are the Wi-Fi upload speed requirements?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
How to activate app control
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
App Error: Your connection is not private
What does the signal strength next to my camera in the app indicate?
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
What Is The Red Button On The Top Of The Keypad?
How to Improve Upload Speed?
Panic Button Not Responding
Outdoor Camera Power Cable Specifications
Testing the Smoke Detector
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
How many devices can I connect to the Base Station?
App Error: Internet Not Found
What if Someone is Forcing me to put in my PIN on the PIN Pad?
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
My Entry Sensor Will Not Pair to My System
Where can I purchase additional yard signs, sensors, and other accessories?
Why Can't I See All of My System Locations in the Mobile App?
How To Set Up or Delete A Custom PIN
Camera Motion Detection by System Arming State
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
How to Rename a SimpliSafe® Sensor
How do I track my order?
Using SimpliSafe® With Google Home and Google Assistant
Motion Sensor Gen 2 False Alarms
How to Download Recordings From Your Camera
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
Video Doorbell Pro LED System Status Light Colour's During Setup