‎Wi-Fi Troubleshooting | SimpliSafe Support Home

Featured Articles

How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How To Find or Change Your Safe Word
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Dark Mode for the SimpliSafe® Mobile App
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
App Error: Your connection is not private
How To Replace Water Sensor Battery
How to Rename a SimpliSafe® Sensor
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Motion Sensor Gen 2 Not Detecting Motion
How to activate app control
How to Improve Upload Speed?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
App Error: Internet Not Found
What Does "Invalid Base Station Serial" Mean?
What are the Wi-Fi upload speed requirements?
How Does the Entry Sensor Respond During an Alarm
How many devices can I connect to the Base Station?
Key Fob Not Responding To Button Presses
Why Can't I See All of My System Locations in the Mobile App?
My Entry Sensor Will Not Pair to My System
Testing the Smoke Detector
Panic Button Not Responding
Outdoor Camera Mount Feels Loose or Not Sturdy
My Doorbell Won't Ring
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
Glassbreak Sensor Offline
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
What is Practice Mode?
My privacy shutter isn’t responding correctly.
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Where Should I Place My Base Station?
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
2-Step Verification for SimpliSafe® Accounts
How to Reset the Outdoor Security Camera Series 2