‎App Features | SimpliSafe Support Home
Skip to main content

Featured Articles

How To Find or Change Your Safe Word
How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How do I Activate Monitoring?
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
How to add the SimpliSafe® widget to your Smart Phone
How to Improve Upload Speed?
Video Doorbell Pro LED System Status Light Colour's During Setup
My privacy shutter isn’t responding correctly.
App Error: Your connection is not private
SimpliSafe® Excess Payback
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Glassbreak Sensor Offline
How many devices can I connect to the Base Station?
How To Replace Panic Button Battery
Camera Motion Detection by System Arming State
How To Replace Smoke Detector Battery
How Does the Entry Sensor Respond During an Alarm
Outdoor Camera Mount Feels Loose or Not Sturdy
How To Set Up or Delete A Custom PIN
What if Someone is Forcing me to put in my PIN on the PIN Pad?
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
How to Reset Your Smart Alarm Wireless Indoor Security Camera
Setting Up A New PIN
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts
App Error: Internet Not Found
Why Can't I See All of My System Locations in the Mobile App?
Key Fob Not Responding To Button Presses
How To Replace Water Sensor Battery
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
Scheduled Arming for Your SimpliSafe® System
Video Doorbell Pro Motion Detection
Biometric Authentication for SimpliSafe® Accounts
How to Rename a SimpliSafe® Sensor
Dark Mode for the SimpliSafe® Mobile App
What does the signal strength next to my camera in the app indicate?