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Featured Articles

How to Set Up Arming Reminders
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
How To Find or Change Your Safe Word
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
How to Improve Upload Speed?
What are the Wi-Fi upload speed requirements?
Camera Motion Detection by System Arming State
Video Doorbell Pro Motion Detection
Why Can't I See All of My System Locations in the Mobile App?
How to add the SimpliSafe® widget to your Smart Phone
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
What Does "Invalid Base Station Serial" Mean?
Dark Mode for the SimpliSafe® Mobile App
App Error: Internet Not Found
Motion Sensor Gen 2 False Alarms
What if Someone is Forcing me to put in my PIN on the PIN Pad?
How many devices can I connect to the Base Station?
App Error: Your connection is not private
How To Change The Entry Sensor's Chime Volume
What does the signal strength next to my camera in the app indicate?
2-Step Verification for SimpliSafe® Accounts
Motion Sensor Gen 1 Offline
Glassbreak Sensor Offline
SimpliCam Wired Indoor Camera LED Status Light Colours
Panic Button Not Responding
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
What is Practice Mode?
How to activate app control
My privacy shutter isn’t responding correctly.
How to Find the Serial Number for Your SimpliSafe® Device or Camera
Outdoor Camera Mount Feels Loose or Not Sturdy
How do I reset or change my password for my SimpliSafe® account?
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Using SimpliSafe® With Google Home and Google Assistant
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts