‎App Features | SimpliSafe Support Home
Skip to main content

Featured Articles

How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
How to Set Up Arming Reminders
How To Find or Change Your Safe Word
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Emergency Monitoring Contacts
SimpliSafe® Excess Payback
How to Improve Upload Speed?
2-Step Verification for SimpliSafe® Accounts
Video Doorbell Pro Motion Detection
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
What Does "Invalid Base Station Serial" Mean?
Outdoor Camera Mount Feels Loose or Not Sturdy
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
Dark Mode for the SimpliSafe® Mobile App
Motion Sensor Gen 2 False Alarms
Biometric Authentication for SimpliSafe® Accounts
Where can I purchase additional yard signs, sensors, and other accessories?
How many devices can I connect to the Base Station?
Maximising Battery Life of the Wireless Outdoor Security Camera
SimpliCam Wired Indoor Camera LED Status Light Colours
How To Replace Panic Button Battery
How to Rename a SimpliSafe® Sensor
Motion Sensor Gen 2 Not Detecting Motion
Video Doorbell Pro Requirements
How Does the Entry Sensor Respond During an Alarm
What are the Wi-Fi upload speed requirements?
Testing the Smoke Detector
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
Outdoor Security Camera Series 2 Flashing Yellow During Setup
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
My Doorbell Won't Ring
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
Why Can't I See All of My System Locations in the Mobile App?
What if Someone is Forcing me to put in my PIN on the PIN Pad?
Testing the Motion Sensor Gen 1
Glassbreak Sensor Offline