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Featured Articles

How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Dark Mode for the SimpliSafe® Mobile App
SimpliSafe® Excess Payback
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
App Error: Your connection is not private
How Does the Entry Sensor Respond During an Alarm
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Motion Sensor Gen 2 Not Detecting Motion
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Motion Sensor Gen 2 False Alarms
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
What is Practice Mode?
What are the Wi-Fi upload speed requirements?
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
Base Station LED Status Light Colours
Error: Keypad Out of Range
Testing the Smoke Detector
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
Motion Sensor Gen 1 Offline
What does the signal strength next to my camera in the app indicate?
Testing the Motion Sensor Gen 1
How to add the SimpliSafe® widget to your Smart Phone
Biometric Authentication for SimpliSafe® Accounts
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
How do I track my order?
How To Replace Water Sensor Battery
App Error: Internet Not Found
What Does "Invalid Base Station Serial" Mean?
How to Replace Motion Sensor Gen 2 Battery
How to Reset Your Smart Alarm Wireless Indoor Security Camera
How To Change The Entry Sensor's Chime Volume
How do I reset or change my password for my SimpliSafe® account?
What if Someone is Forcing me to put in my PIN on the PIN Pad?