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Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Emergency Monitoring Contacts
App Error: Your connection is not private
Where can I purchase additional yard signs, sensors, and other accessories?
Biometric Authentication for SimpliSafe® Accounts
Why Can't I See All of My System Locations in the Mobile App?
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
What are the Wi-Fi upload speed requirements?
How many devices can I connect to the Base Station?
How to Reset Your Smart Alarm Wireless Indoor Security Camera
How To Replace Panic Button Battery
SimpliSafe® Excess Payback
Setting Up A New PIN
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
What Does "Invalid Base Station Serial" Mean?
How to Improve Upload Speed?
App Error: Internet Not Found
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
How To Change The Entry Sensor's Chime Volume
Motion Sensor Gen 2 Not Detecting Motion
How to Rename a SimpliSafe® Sensor
2-Step Verification for SimpliSafe® Accounts
Using SimpliSafe® With Google Home and Google Assistant
Motion Sensor Gen 2 False Alarms
Dark Mode for the SimpliSafe® Mobile App
How to Replace Motion Sensor Gen 2 Battery
How To Find or Change Your Master PIN
What Is The Red Button On The Top Of The Keypad?
How do I reset or change my password for my SimpliSafe® account?
What does the signal strength next to my camera in the app indicate?
Scheduled Arming for Your SimpliSafe® System
Camera Motion Detection by System Arming State
Testing the Smoke Detector
Glassbreak Sensor Offline
Enabling Secret Alerts for your SimpliSafe® Sensors