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Featured Articles

How To Find or Change Your Safe Word
How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
Biometric Authentication for SimpliSafe® Accounts
What does the signal strength next to my camera in the app indicate?
App Error: Internet Not Found
Dark Mode for the SimpliSafe® Mobile App
What Does "Invalid Base Station Serial" Mean?
Motion Sensor Gen 2 Not Detecting Motion
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Motion Sensor Gen 2 False Alarms
How to add the SimpliSafe® widget to your Smart Phone
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
How To Replace Water Sensor Battery
How to Rename a SimpliSafe® Sensor
SimpliCam Wired Indoor Camera LED Status Light Colours
How many devices can I connect to the Base Station?
SimpliSafe® Excess Payback
How To Replace Panic Button Battery
Motion Sensor Gen 1 Offline
My Doorbell Won't Ring
Exit and Entry Delay Settings & Customisations
Entry Sensor Alert Voice Prompt
App Error: Your connection is not private
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
How to Improve Upload Speed?
What Is The Red Button On The Top Of The Keypad?
My Entry Sensor Will Not Pair to My System
Video Doorbell Pro Motion Detection
My privacy shutter isn’t responding correctly.
Why Can't I See All of My System Locations in the Mobile App?
What if Someone is Forcing me to put in my PIN on the PIN Pad?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Outdoor Camera Mount Feels Loose or Not Sturdy
Where to Download the SimpliSafe® App