2 Messages
returns
I have returned my simplisafe system months ago. When I received my updated system I mailed back the old system. I constantly get emails saying I need to send back the old system. I have talked to people online and received confirmation that simplisafe has the return. WHY am I constantly receiving these emails???????
coltmaster1
2.8K Messages
5 years ago
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8w3a5h
1 Message
2 years ago
I want to return this. It's too confusing and doesn't work properly
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cgehret1218
1 Message
1 year ago
They still have not improved with their returns. I returned a Pro doorbell about 2 weeks ago and have been on the phone 3 times with 3 different people to try and get a refund. Apparently, they have all "processed my return" after checking that the doorbell was at the warehouse 3 different times. I called today and asked for a supervisor to please fix this, if they can't fix it then I want to return my entire system.
How can you possibly trust a company with your family's safety that cannot process a simple return, that doesn't even make sense.
What a shame.
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rdjenn
1 Message
11 months ago
We have decided to return the product. It is unused and still in the box. How do we do this?
Thank you.
Roger Jennison
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jvmlucky
1 Message
10 months ago
PLEASE SEND RETURN LABEL CANCEL AND YOU SHIPPED ANYWAY
[edited]
OR I WILL JUST DISPUTE ALL CHARGES
(edited)
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julieferrando10
1 Message
6 months ago
Exactly what is your return policy? If the product is still in box/ unused is the return shipping free? If so, how long do I have to return and get credit back to my original form of payment? How do I get a label?
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fcornell90
2 Messages
5 months ago
I need to return the system need shipping label
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