Software and Services Q&A
Get answers to your questions from fellow SimpliSafe customers. Chat about software, monitoring plans, and permits here.
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Purchasing and Shipping
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Apps and Login
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Monitoring Service
Superior security comes from combining best tech with the best Monitoring Professionals. Find out which of our Monitoring plans is right for you.
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Permits and Local Topics
Discussions about permits, local dispatch rules, and any other location-specific questions.
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Recent Activity
Ask the CommunityCommunity-Category-Topic-Conversations
(596)
- Terrible Customer Service
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Monitoring Service
14
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475
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- Billing issue- and terrible service
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Monitoring Service
2
Replies
8
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- Video verification alert in app every day
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Apps and Login
1
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67
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35
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3247
Views
Official Response
Downgraded - no pro-rate or continue until end of billing period?•
Monitoring Service
US
2
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154
Views
24
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5981
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14
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39515
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46
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7960
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- Keypad Chime
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Permits and Local Topics
1
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12
Views
1
Replies
20
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