@maxbiller We partner with the company OnTech where a technician can come to your home to set up your SimpliSafe system. If you check out the How do I Purchase and Schedule my Pro Setup Service by OnTech article in our Help Center, you can learn more about the service and how to schedule a technician to come over.
emily_s
Community Admin
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3.4K Messages
Hi @dijonholland16,
If contact our Support team, our agents will be able to create a pre-paid shipping label for you and begin the return process.
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maxbiller
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Couldn’t get anyone to install the system
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maxbiller
2 Messages
Couldn’t get anyone to install
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reggiet7146
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I never received your product. However, I’m being billed. Please, help
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sharonlavierokeefe
1 Message
return products shipping labels and refund
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hlekseofkilbuck
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Would like a label to return some products that I have not used. OnTech told me to contact you to get a label to return the unused products.
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klmpoodle4
2 Messages
Return 3 items simpli safe 2 motion sensors and 1 glass breaker
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