Referral Bonus Not showing up

@emily_s​ What is the written process on this referral offer? I can see why SS would mandate a 60 day waiting period since a customer could return it for a refund during that period, but 45 days seems to make no sense. If you can post the link that documents this process and highlight it in the community, that will help future inquiries like this.

@captain11​ I totally hear you - a 60 day waiting period does make sense with our return policy. But, as you know, we work with a third party for referrals, and 45 days is their policy. 

The process for referrals can be found in the SimpliSafe Referral Program article in our Help Center.