‎Lost Access To Referral Gift Card | SimpliSafe Support Home
trainshooter's profile

Monday, March 25th, 2024 9:27 AM

Lost Access To Referral Gift Card

Got a $200.00 gift card in Jan for referring a friend. Now apparently I inadvertently deleted the email and cannot find it in my Trash or any other location. I contacted support via phone but they have no access to the vendor that issues the cards. What do I do????

Community Admin


5.6K Messages

4 months ago

Hi @trainshooter ,

I'm requesting a call to you from our escalated team. Hopefully we can figure this out for you!

2 Messages

Thanks! Hopefully I can get access back to it....

1 Message

2 months ago

I’m in the same boat

Community Admin


5.6K Messages

@kthomasjr4​ Apologies for the inconvenience. Have you already been working with our Support team? If suggest requesting to be escalated, and our senior agents can take care of you!


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