Missing item

There was an item missing in part of my order. However, it was listed on the invoice as being shipped and inside the box. How do I get that item?

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davey_d

Former Community Admin

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5.7K Messages

Our Support team can definitely help with that! YOu can use the "Chat With Us" button on the bottom right, or you can give us a call at 800-548-9508.

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1 Message

my doorbell did not have the block in it, we did not know one came with it. please send me the block

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6.7K Messages

@dpouler suggest you use the chat function or call in to support to address your request.

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Community Admin

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3.4K Messages

@dpouler As Captain11 mentioned, if you contact our Support team they will be able to send the Video Doorbell's wedge kit to you.

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k9drl

1 Message

when are yousending missing items, camera and key fob?

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Community Admin

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3.4K Messages

@k9drl If you contact our Support team our agents will be able to help you track down those items.

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