Snooze Notification for Camera Motion

@davey_d​ I can't figure out how to get this to work on iOS. I don't have any options when I press the notification. The inherent options allow to mute all simplisafe notifications but it does not appear like your example above. What version of the app is this present in? I have 2078.51.0 from 2 weeks ago and there is no new update. Thanks!

Hi @EAZ73 ,

The app installed on your device may have some incorrect data that should be cleared. Please try uninstalling and reinstalling the app. Once you're logged in again, the options should be available.

@davey_d​ That did the trick. Thank you!

@davey_d​ Snoozing the notifications is a nice start but, isn't this just a bandaid?  The cameras are still detecting motion, recording video and depleting the batteries.  Or have I missed something?  What we need is the app to allow the cameras to stop detection in Off mode or to easily set a schedule for detection...and for all cameras at once, not each one individually.  Having these options would save batteries, stop unnecessary video recordings and there would be no need to "snooze" notifications.  Thank you

@lsibbitt ​ we hear you. That's a separate initiative. I'll keep you updated when there's a change on that one, over here.

On the outdoor camera you can turn off motion detection. Then turn back on later.

@eamail2001​ 

That is, at best, a poor workaround and not a tenable long term solution. It also has a huge potential for real repercussions if you forget to turn the camera back on.

Bump! This is a must have setting!

I am looking for a solution for this problem as well! Currently we put a piece of painters tape over over the camera to stop setting it off.

@romycbc​ you could just disable Motion Detection in the settings. But as previously mentioned, there's currently no way to do that only for certain modes; it's all or nothing.

@hawkcad, nice idea and I second that! Shouldn't be that hard to implement.

How has SimpliSafe not added this feature yet?! Or thought of it in the first place!! Terribly annoying to get constant notifications when it’s just us, lawn service, etc.

Offering a 3D Touch (on iPhone anyway) options to snooze alerts for various periods of time (say 30min, 1hr, or 8hr) would be amazing!

Going through all the taps to turn motion detection completely off, and then having to remember to turn them back on is so early 2000s!  

The notifications for the outside camera really need to be updated so you can set it to receive notifications only when in Home or Away modes.

YES! They absolutely need to offer more control over this. I want that notification to be on even when the alarm is off so I can see when guests come over or whatever, but if my kid is playing in the front yard my freaking phone won't stop buzzing. "Snooze for X minutes" needs to happen!

Please add the ability to snooze outdoor camera motion notifications too. And please make it obvious (show a crossed out camera preview) when a camera is snoozed or motion detection is disabled. I recent switched from Ring, and that was a great set of features. 

Agree!  This was a very handy feature on the Ring we had previously

I agree! I would like a simple way to go into the app or even the keypad, not so many clicks as it stands now, to disable the camera/s so I don't wear down the batteries so fast. I've tweaked settings numerous times to extend the battery and all I end up doing is negating the point of having the camera at all as it won't record diddly. We're retired and out in the yard lots during the day which helps to drain the battery pretty quickly. I may end up getting plug power. 

Would be a great idea for outdoor camera , when entertaining or just relaxing on patio. Constant notifications are absolutely annoying!

This is an absolute must!  Please add this feature.  I get constant notifications when I am doing yard work or relaxing in the garden and there should be an easy way to silence it, or have an “I’m outside” mode added. 

100% necessary.  SimpliSafe's competition makes this easy with schedules. Would be nice to be able to schedule motion sensing on individual cameras... for example I would like to turn off all cameras motion sensing during the day except for the front door so I know when I get packages delivered, or someone is knocking. 

Agree completely.  There are at least two other threads on the support site pleading to allow scheduling of active notification periods for camera motion detection.  Competition has it.  It would be an exceedingly simple program (at the level of a light timer).  We are hoping soon to hear some announcement of whether the development team will prioritize this sorely needed feature - hopefully before customers leave Simplisafe out of frustration. 
Please let us know something.  Thank you.

Hi @ricky_stubbs2000 ,

The Snooze Notifications function is an upcoming feature that is currently in a limited rollout. It is not yet available for all users. We'll definitely keep you updated when it rolls out for everyone.

( @captain11 I know you're going to ask. The Android version is coming as well)

Oh… it’s just weird that when the update showed up in the apple App Store the notes said it was changed. Guess I’ll just keep waiting… for now ;)

@christophersadler267 a bit of good news. If you set up push alerts on your phone in the SS app, you get the option of "snoozing" the camera that picked up the motion for 30 or 60 minutes. Not a perfect soution but works pretty well.

Hi @christophersadler267, 

Captain11 is correct - with our Snooze Notifications feature, you can turn off your camera's notifications for a set amount of time. You can learn more about this feature and how to enable it in this Help Center article.

How can you undo snoozing the notifications? Let's say for example you click snooze for 60 minutes, but the work you were doing in the yard is done after 20 and now you want the alerts to immediately resume.

Hi @Jd1013 ,

Currently that's not available, and you'll just have to wait for the time to complete. Our dev team is of course working on expanding Snooze functionality in the future.