702 Messages
More Notification Categories
@SS,
In the Android app the notifications are broken down into:
DFU
Doorbell Ring
Miscellaneous
Downloads
Arming Reminders
Widgets
And we can enable/disable each category, assign unique sounds, etc. but it occurs to me that there are a LOT of things mashed into "Miscellaneous" that deserve their own categories.
Please give us more options ASAP like "Fire Alarm, "CO Alarm" and "Burglar Alarm" which somehow didn't rate their own customizable notifications but "Downloads" and "DFU" did? I want to be able to assign something obnoxious and loud to the the alarms. Maybe even a unique one for each alarm. And I definitely don't want the same noise used for the alarms to be used for "entry opened" and "water sensor" and "secret alert".
Official Solution
davey_d
Community Admin
•
5.6K Messages
1 year ago
Hi all,
An update on this request. The existing functionality is somewhat of a side effect of how notifications work in Android, and not something that our devs set up on purpose. That's why the option exists in the Android Settings, and not within the SimpliSafe app itself. And also why similar functionality is not available for the iOS version of the SimpliSafe app.
As of right now, further functionality in this regard is not in active development. We will keep you updated if and when it is picked up by our engineers.
(edited)
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julianbenz
8 Messages
3 years ago
The current notification categories on Android are "DFU", "Doorbell Ring", "Miscellaneous", "Downloads", "Arming Reminders", and "Widgets". About 99% of my notifications fall under Miscellaneous, which basically groups together every important notification type, including but not limited to smart lock change of state, secret alerts, arming and disarming of the system, and the most surprising, actual alarm events. Considering that the only way to control the notification behaviors and sounds is through the Android system settings, all of these categories should be broken out into their own categories.
Why should we be limited to having actual alarm events have the same notification behavior and sound as a "secret alert" or locking/unlocking of the smart lock? That simply does not make sense. I think that any user would definitely want to be notified in a different way on their phone for an actual alarm event versus the lock changing state or an entry sensor sending a secret alert.
Just my two cents but I think this should be kind of obvious when programming the app.
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davey_d
Community Admin
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5.6K Messages
3 years ago
- Davey D.
Community Development Manager
SimpliSafe Home Security
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gaflaxm
14 Messages
3 years ago
Need to be able to change the doorbell chime and system alert sounds directly in the Simplisafe app, just like Ring, ADT, Wyze, Vivnat, and other smart door bells and security systems have this.
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worthing
702 Messages
2 years ago
Any updates to this, yet another thread that's over a year old? I can see there's now an "alarm" category in the Android notifications but I can also see that category includes stuff other than, you know, the alarm.
Once again, when might we get a separate category that is ONLY used for when the alarm is tripped and sounds so that we can assign an obnoxious and unique and loud sound to it? It'd be nice to know, without digging into the notifications, if the noise I heard was an entry sensor or the alarm.
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knj3
2 Messages
11 months ago
I feel strongly that this should be an option, too. Lumping notifications for serious alarms in the same category as outdoor cameras being triggered, while Downloads and DFU can be assigned unique notification sounds, is ridiculous, and a major disappointment to this new system purchaser.
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worthing
702 Messages
10 months ago
The last response / update from SS to this thread was over 2 years ago. Y'all can do better, I know you can!
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