‎Way to “Mute/Silence” Motion Detection on outside cameras or doorbell | SimpliSafe Support Home
 
erica's profile

Sunday, March 6th, 2022 8:36 PM

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Way to “Mute/Silence” Motion Detection on outside cameras or doorbell

Hi. Is there a way to Pause or mute/silence Motion Detection on outside cameras and doorbells. For example- today my husband and I were outside working (so it is US setting the motion off) and by the time we were done my phone battery was flat dead between the two outdoor cameras and the doorbell constantly waking up. 
It would be awfully nice to have a Silence for 30 minutes button/setting so like the yard guy mowing my lawn doesn’t drain my battery?

This conversation has been merged. Please refer the main conversation:

Snooze Notification for Camera Motion

Official Solution

Community Admin

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5.5K Messages

2 years ago

Hi folks,

Great news! A Snooze feature is currently under development, and now actively in testing. When it rolls out to the general userbase, I'll make sure to let you know!

9 Messages

@davey_d​ Is there an estimated date this will roll out to the general population?

4 Messages

@davey_d​  This is great news. New Simplisafe customer and my backyard outdoor camera runs out of battery in ~2 weeks because of all the motion alerts when my kids are playing.

Snooze feature will be great and potentially add an option to only have notifications on when armed.

2 Messages

Is the snooze feature something that can be scheduled or is it an on/off toggle?

Community Admin

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5.5K Messages

No estimates just yet, but we'll keep you updated.

4 Messages

@davey_d​ Was just checking to see if there were any time estimates yet?! Thank you!

98 Messages

2 years ago

On the outdoor camera you can turn off motion detection. Then turn back on later.

701 Messages

@eamail2001​ 

That is, at best, a poor workaround and not a tenable long term solution. It also has a huge potential for real repercussions if you forget to turn the camera back on.

10 Messages

2 years ago

Bump! This is a must have setting!

4 Messages

2 years ago

I am looking for a solution for this problem as well! Currently we put a piece of painters tape over over the camera to stop setting it off.

Community Admin

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5.5K Messages

@romycbc​ you could just disable Motion Detection in the settings. But as previously mentioned, there's currently no way to do that only for certain modes; it's all or nothing.

4 Messages

2 years ago

How has SimpliSafe not added this feature yet?! Or thought of it in the first place!! Terribly annoying to get constant notifications when it’s just us, lawn service, etc.

Offering a 3D Touch (on iPhone anyway) options to snooze alerts for various periods of time (say 30min, 1hr, or 8hr) would be amazing!

Going through all the taps to turn motion detection completely off, and then having to remember to turn them back on is so early 2000s!  

2 Messages

2 years ago

Simply safe is way behind on this.  Ring has had this feature for a long time.  Really annoying when you have multiples cameras to have to go into the settings for each one to turn off notifications temporarily.

2 Messages

2 years ago

It is nuts to me that motion detection and notifications are on when I have the system disarmed and we are home. Why would I want to get a notification every time I let the dog out? We use our backyard constantly, so I am constantly getting pinged. The idea that I have to turn off motion sensing, and then remember to turn it back on each time I arm the system is bonkers. This really needs to be addressed asap.

2 Messages

2 years ago

Following, I really thought this wouldn't be an issue. So disappointed. 

2 Messages

2 years ago

Any updates yet? Really frustrating having my camera go off while doing yard work or kids play. This is a basic feature with Ring. I switched for the door lock, but might switch back as this is a pestering annoyance. 

2 Messages

2 years ago

Hey Simplisafe, as others pointed out, having a pause feature for the doorbell camera the way Ring does would be nice! We had Ring at our last house and that was so useful for working in the front yard. I could pause it for a period of time and not worry about remembering to turn it back on. I might have to switch to the Ring system here if this isn't addressed. Ring Security is also cheaper. I like SimpliSafe but come on, get with the 2020s!

2 Messages

2 years ago

This should really be linked to disarmed, home, away mode in the same way as the inside cameras. I keep waiting for this feature before purchasing. It's a basic must have feature. (I have the alarm system, and use Ring cameras for outside until this is fixed). 

3 Messages

@bourgeoisrebel​ I'm a new user (perhaps I'm missing something), but I didn't understand your sentence "in the same way as the inside cameras". As far as I understand, the indoor cameras will also detect motion and alert you, even if you have the shutters closed in "off" and "home" system status. Please see this post: https://support.simplisafe.com/conversations/product-requests-and-suggestions/enable-motion-detection-for-indoor-cam-independent-of-shutter/63305251729bda7b5a0ef520

(edited)

Community Admin

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5.5K Messages

The Indoor Cameras are definitely linked to the system in that way, via the shutter setting.

The users in this thread are talking about the Outdoor Cameras, which currently are active at all times.

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