Sensor Activity in Timeline in Off Mode
Oddly, timeline doesn't seem to record activity from any of the regular entry / motion sensors. It's mostly focused on camera feeds, which are often spotty. I'd recommend adding other sensor activity to the timeline as well. Notifications can be set up based on personal preference, but there should always been a central repository for all recorded data, including sensors. Also, a filter on the timeline would be EXTREMELY helpful if you're looking for something specific... like activity on a certain camera, but without knowing exact time. Recommended filters: date, time, camera / sensor.
2 years ago
It sounds as though setting up Secret Alert for your sensors in Off mode may help fill your needs. After setting your sensors for Secret Alert, anytime that they are triggered will then post an event in your timeline as well as trigger recordings on your cameras. Please note that if Secret Alert is set up you will no longer receive a chime when that Entry sensor is opened.
SimpliSafe Social Team
SimpliSafe Home Security
2 years ago
I get that you can set up secret alerts to get notifications like JCmax82 wanted, but that's kind of like cutting off your nose to spite your face. It's not unreasonable to ask a security system to log when sensors are tripped, regardless of arming status, and still have said sensors provide alarmed protection when needed. It's a very common feature on every prior system I've personally had, and was a bit befuddled to see it was not included in yours.
The practical applications to have a record of every time a door is opened seems to be very obvious to me. With your proposed "solution" you've either got to put 2 different sensors on each door or go in every night and change the settings from secret alert to alarm. I don't want to sound like one of "those" people, but if you did a survey with your customers, I would bet an overwhelming percentage of customers would welcome this feature into your product.
2 years ago
11 months ago
This is a suggestion to SimpliSafe:
- when I open the app, give me the real time status of my system, push it, not make me drag down to see the current status.
- include the entry sensor activity in timeline without having to go to a secret notification.
these are two basic functions that other alarm systems have, and it could be a simple software update.
4 months ago
Please add sensor events to timeline with or without secret mode! Thank you! :)
27 days ago
Here it is 2 years after the first request and still the events haven't been changed. I too was shocked when the timeline did not show any of the door entry events. All the camera events show but none of the entry sensors. Seems like a pretty easy application update.