1 Message
Sensor Activity in Timeline in Off Mode
Oddly, timeline doesn't seem to record activity from any of the regular entry / motion sensors. It's mostly focused on camera feeds, which are often spotty. I'd recommend adding other sensor activity to the timeline as well. Notifications can be set up based on personal preference, but there should always been a central repository for all recorded data, including sensors. Also, a filter on the timeline would be EXTREMELY helpful if you're looking for something specific... like activity on a certain camera, but without knowing exact time. Recommended filters: date, time, camera / sensor.
simplisafe_admin
Community Admin
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506 Messages
3 years ago
It sounds as though setting up Secret Alert for your sensors in Off mode may help fill your needs. After setting your sensors for Secret Alert, anytime that they are triggered will then post an event in your timeline as well as trigger recordings on your cameras. Please note that if Secret Alert is set up you will no longer receive a chime when that Entry sensor is opened.
SimpliSafe Social Team
SimpliSafe Home Security
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danieljustice
103 Messages
3 years ago
I get that you can set up secret alerts to get notifications like JCmax82 wanted, but that's kind of like cutting off your nose to spite your face. It's not unreasonable to ask a security system to log when sensors are tripped, regardless of arming status, and still have said sensors provide alarmed protection when needed. It's a very common feature on every prior system I've personally had, and was a bit befuddled to see it was not included in yours.
The practical applications to have a record of every time a door is opened seems to be very obvious to me. With your proposed "solution" you've either got to put 2 different sensors on each door or go in every night and change the settings from secret alert to alarm. I don't want to sound like one of "those" people, but if you did a survey with your customers, I would bet an overwhelming percentage of customers would welcome this feature into your product.
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michael_sf
1 Message
3 years ago
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TheRealLeoH
10 Messages
1 year ago
This is a suggestion to SimpliSafe:
- when I open the app, give me the real time status of my system, push it, not make me drag down to see the current status.
- include the entry sensor activity in timeline without having to go to a secret notification.
these are two basic functions that other alarm systems have, and it could be a simple software update.
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Peaceofmind4321
1 Message
10 months ago
Please add sensor events to timeline with or without secret mode! Thank you! :)
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les101
3 Messages
7 months ago
Here it is 2 years after the first request and still the events haven't been changed. I too was shocked when the timeline did not show any of the door entry events. All the camera events show but none of the entry sensors. Seems like a pretty easy application update.
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koreybenton
3 Messages
1 month ago
I'd like to request a new feature added where I can monitor device activity over a timeline. This would show not the current status as of this moment but what doors/windows were opened/closed and what time those actions occurred. This is similar to the 'Timeline" in the app where the automatic test signal is sent each day only it would be a timeline showing actions of the devices.
Example below as this is a Airbnb rental but this I feel would be useful to all.
Wednesday
415pm Back Patio door opened
511pm Back Patio door closed
615pm Primary Bedroom window opened
****It rained heavily OR we had a break-in (example only)
Thursday
745am Primary Bedroom window closed
837am Front Door Opened
837am Front Door Closed
In this example the guests left a window open, we had a resulting break-in or it rained and damaged the wall. We can see when they opened it and when they closed it. Currently I'd check the app and see it's closed and have no idea it was left open all night. This is important from a security perspective if guests are leaving the house with door/window open and allow us to help police with a break-in or simply identify fault of the guest when damage occurred.
Second example - it's 100+ degrees in Texas right now, guest complains the AC isn't working well in the house and it's hot inside. We identify in the timeline that the guest left the window open for 8hrs today and they've caused the house to be hot, no issue to the AC but they forgot about it. We could clearly note the problem with them instead of sending AC techs out to evaluate a potential repair/replacement of our system.
This idea would be a lifesaver for us, hope the idea proves useful to others. Please share your feedback or support if useful for you too.
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