Using Your System
We’re on a mission to make your home and family more secure. Not sure where to start? This section will provide you with helpful resources and additional information on setting up and using your SimpliSafe system.

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What is the difference between Home Mode and Away Mode?
SimpliSafe® Systems have three arming states - Off, Home, and Away. Learn more about the differences here
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Device and Sensor Settings
Each sensor has unique settings. Learn how to optimize your device settings in this helpful guide
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Securing Your SimpliSafe®
Protect your account like you protect your property with additional verification
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Featured Articles
How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
Updating Your Primary and Secondary Monitoring Contacts
Using SimpliSafe® With Google Home and Google Assistant
How many devices can I connect to the Base Station?
How to Find the Serial Number for Your SimpliSafe® Device or Camera
Scheduled Arming for Your SimpliSafe® System
How to Replace Batteries in SimpliSafe® Devices
What is Practice Mode?
Exit and Entry Delay Settings & Customisations
Holiday Mode for Scheduled Arming
Why Can't I Receive SMS or Emails for My SimpliSafe® System?
Resynchronising SimpliSafe® Devices
What's the difference between Entry Delay, Exit Delay, and Instant Trigger?
How To Clean SimpliSafe® Products
Activity Zones for Cameras
Using SimpliSafe® With Amazon Alexa
What does “Camera In Use” mean?
System Audio Settings & Customisations
Device and Sensor Settings
Updating Your SimpliSafe® System
How To Test Your System
Should I upgrade my internet package?
How do I install my Sensors by screw-mounting?
What is the Wireless Range of SimpliSafe® Sensors?
How to use Your Apple Watch With SimpliSafe®
What are Automatic Tests?
How to Add New Sensors to My Existing SimpliSafe® System
How to Arm or Disarm Your System
What's the difference between Test Mode and Practice Mode?
Does SimpliSafe® require Wi-Fi or a Computer to Work?
Does SimpliSafe® Integrate With Other Smart Home Devices?
Should I upgrade my router?
How to Remove Sensors From A SimpliSafe® System
How to Delete Recordings From Your Timeline
What is Video Verification?
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