‎Using Your System | SimpliSafe Support Home
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What is the difference between Home Mode and Away Mode?

SimpliSafe® Systems have three arming states - Off, Home, and Away. Learn more about the differences here

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Device and Sensor Settings

Each sensor has unique settings. Learn how to optimize your device settings in this helpful guide

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Securing Your SimpliSafe®

Protect your account like you protect your property with additional verification

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Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Outdoor Security Camera Series 2 Flashing Yellow During Setup
How to Improve Upload Speed?
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
How to add the SimpliSafe® widget to your Smart Phone
2-Step Verification for SimpliSafe® Accounts
Dark Mode for the SimpliSafe® Mobile App
How to activate app control
SimpliSafe® Excess Payback
What is Practice Mode?
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
How many devices can I connect to the Base Station?
Testing the Motion Sensor Gen 1
Biometric Authentication for SimpliSafe® Accounts
My privacy shutter isn’t responding correctly.
Where Should I Place My Base Station?
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
How To Replace Smoke Detector Battery
How Does the Entry Sensor Respond During an Alarm
Motion Sensor Gen 2 False Alarms
What if Someone is Forcing me to put in my PIN on the PIN Pad?
SimpliCam Wired Indoor Camera LED Status Light Colours
Base Station LED Status Light Colours
Where to Download the SimpliSafe® App
How to Reset Your Smart Alarm Wireless Indoor Security Camera
Panic Button Not Responding
How To Change The Entry Sensor's Chime Volume
Camera Motion Detection by System Arming State
How To Set Up or Delete A Custom PIN
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
How to Rename a SimpliSafe® Sensor
How To Replace Water Sensor Battery
Outdoor Camera Mount Feels Loose or Not Sturdy
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup