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What is the difference between Home Mode and Away Mode?

SimpliSafe® Systems have three arming states - Off, Home, and Away. Learn more about the differences here

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Device and Sensor Settings

Each sensor has unique settings. Learn how to optimize your device settings in this helpful guide

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Securing Your SimpliSafe®

Protect your account like you protect your property with additional verification

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Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How do I Activate Monitoring?
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
Video Doorbell Pro Requirements
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
Dark Mode for the SimpliSafe® Mobile App
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
2-Step Verification for SimpliSafe® Accounts
How to activate app control
How Does the Entry Sensor Respond During an Alarm
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
What does the signal strength next to my camera in the app indicate?
Panic Button Not Responding
App Error: Your connection is not private
Video Doorbell Pro Motion Detection
How do I track my order?
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts
Maximising Battery Life of the Wireless Outdoor Security Camera
What Does "Invalid Base Station Serial" Mean?
Motion Sensor Gen 2 False Alarms
How to Find the Serial Number for Your SimpliSafe® Device or Camera
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
My privacy shutter isn’t responding correctly.
What if Someone is Forcing me to put in my PIN on the PIN Pad?
Camera Motion Detection by System Arming State
Outdoor Camera Mount Feels Loose or Not Sturdy
Scheduled Arming for Your SimpliSafe® System
Key Fob Not Responding To Button Presses
Testing the Motion Sensor Gen 1
Exit and Entry Delay Settings & Customisations
How to Improve Upload Speed?
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
App Error: Internet Not Found
Smart Alarm Wireless Indoor Security Camera Settings & Customisations