Hello, I noticed that there's a firmware update apparently available for my base station, however no matter how I try to update it - both via the app and the keypad, it just hangs and doesn't update. Anyone experienced this and know how to resolve it?

We’re excited to announce that a popular feature request from our Community is now available - Additional User Access! Now you can grant system access to other users without needing to share your account’s login credentials. Users on your account can arm and disarm your system, cancel or

System installed last week, have three cameras installed 2 sort of work the third won’t at all. Engineer suggested a booster which I dully purchased and tried still no good. Moved the booster all around the house results exactly the same.