Multiple sensors are falling off line.; Please help. I’ve spoken with troubleshooting multiple times to no avail.
This post is much like Eric from last year. It looks like Eric probably had to go with a different monitoring system.
I’ve had SimpliSafe3 since April 2021. Initially there were sev
Multiple sensors are falling off line.; Please help. I’ve spoken with troubleshooting multiple times to no avail.
This post is much like Eric from last year. It looks like Eric probably had to go with a different monitoring system.
I’ve had SimpliSafe3 since April 2021. Initially there were sev
@expectnothing What happens if you power cycle the Motion Sensors by removing their batteries and then popping them back in again? Do these error messages continue?
Hi, a door sensor that has worked fine for a few years is now showing open when it's not. When I open and close the door the light on it blinks like normally. I also removed the sensor and re-added it. it showed closed until I opened it.
Hi, a door sensor that has worked fine for a few years is now showing open when it's not. When I open and close the door the light on it blinks like normally. I also removed the sensor and re-added it. it showed closed until I opened it.
@eamail2001 If your system shows an incorrect open status for the Entry Sensor, it could be due to one of these three things:
Both pieces of the sensor are more than 1.5 inches apart
The Entry Sensor is placed on a metal surface
The Base Station is
I literally watched someone walk past my camera and the camera did not record movement. It happens all the time…what if it decides not to record a viral moment??
I literally watched someone walk past my camera and the camera did not record movement. It happens all the time…what if it decides not to record a viral moment??
@virnunstevens Thank you for these details! Approximately how far away do you estimate that movement occurs from the camera? The SimpliCam Wired Indoor Security Camera has a 15-foot range for motion detection. If movement is occurring slightly farthe
We've been a long time customer (since 2014) and have had very little problems with the system. Support has always been very helpful for these 11 past years and there has been little issues with the system. Looking forward to another 11.
We've been a long time customer (since 2014) and have had very little problems with the system. Support has always been very helpful for these 11 past years and there has been little issues with the system. Looking forward to another 11.
@way2fast59 Thank you for sharing your experience with SimpliSafe! We are on a mission to make every home secure, and we're so happy to hear that you have been enjoying your system for over a decade!
Since California has outlawed click to subscribe, call to cancel since 2018 and the FTC outlawed it in 2021 why do I still have to call to cancel my monitoring service?
Since California has outlawed click to subscribe, call to cancel since 2018 and the FTC outlawed it in 2021 why do I still have to call to cancel my monitoring service?
@nlb1943 We see that you got in touch with our Support team and they canceled your monitoring subscription. If you need assistance with anything else, please let us know!
