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Friday, August 7th, 2020 3:52 PM

Alarm Certificate

How do I download an alarm certificate for my insurance company?  I would expect an alarm company would make this easy to find but I've looked everywhere to no avail.  Please help or my insurance rates will go up.

Accepted Solution

Advocate

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2.8K Messages

4 years ago

When logged into your account, on the left hand sidebar of your dashboard, under Settings, click the Monitoring link. This will bring you to a page where there is a big blue header section - to the far right of that blue section is a black button to "download certificate", click on it, it will bring up a prompt to open or download to your pc (it's a pdf file) - choose the option you want, to view it or save to your pc.

1 Message

2 years ago

Open SimpliSafe web app at SimpliSafe. Com. Log on. It should show your system. Click on the pancake menu upper left corner of page. Click on monitoring. On monitoring page click on alarm certificate upper right dark icon. Download the certificate. On phones it gets downloaded to the files app. On computers it probably goes to downloads. That’s it print it up. All of the above does not work on the SimpliSafe phone app. Make sure you access your account on pc or phone web browser! Good luck 😎

1 Message

1 year ago

Is this certificate available in the UK? I have the Premium Pro subscription and monitoring is enabled, but there is no link in the blue bar on the monitoring page to download anything...

1 Message

1 year ago

I need a copy of an updated alarm certificate for my insurance company.

Community Admin

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2.6K Messages

Hi @harleyman11​, 

You can download a monitoring certificate by logging into your SimpliSafe account using the web app. You can find instructions on how to do so here in our Help Center

1 Message

3 months ago

I cannot find a download for a security certificate. I am in the UK. Can you email me one please.

Community Admin

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2.6K Messages

@david818ddd​ If you reach out to our Support team, they will be able to send you a monitoring certificate! 

(edited)

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