2 Messages
Bug: Can’t Snooze Motion Alerts on Apple Watch
I’m unable to snooze motion alerts on the outdoor camera for 30 or 60 minutes by tapping the option on Apple Watch. I still receive constant alerts, which is annoying when I’m doing things like playing with the kids in the backyard.
emily_s
Community Admin
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3.4K Messages
1 year ago
Hi @hogwartsbattle,
Have you tried uninstalling and reinstalling the SimpliSafe app on your Apple Watch? That should help to resolve this.
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kennybryant
99 Messages
1 year ago
Snoozing motion alerts does not work on my Apple watch either.
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tclaxton
2 Messages
1 year ago
I don't know if my first comment was taken. It let me type a comment but then said I needed to sign in first. I did that then my comment disappeared. Sorry if it appears twice.
Turning on snooze doesn't work from my apple watch.
I've tried several times and it's ignored. I didn't know, until I read it above, that you can use the snooze feature from the iPhone by long pressing on a notification. I don't have my phone with me while I'm working in the yard.
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perezpj32
10 Messages
1 year ago
I was contacted directly by customer support and they had me pull some logs from the app. The information has been passed on to the engineers. Hopefully the issue will be resolved in the next app update.
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