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Community Admin

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1K Messages

Monday, November 6th, 2023 3:57 PM

Entry Sensor Announce available now!

We’re happy to announce that a popular feature request is rolling out to all users! Included in the Fast Protect™ Monitoring and Self Monitoring w/Camera Recordings plans,  Entry Sensor Announce enables your Base Station to verbally call out the sensor by name whenever it’s opened. e.g. “Front door Entry Sensor open” instead of the chime.

 

 

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You can enable Entry Sensor Announce in the SimpliSafe® app:

  1. Tap the three-bar ☰ Menu on the top left
  2. Select My System
  3. Select Device Settings
  4. Select the Entry Sensor you would like to modify
  5. Under Entry Sensor Alert, select Sensor Name Voice Prompt

This is a per-sensor setting, so you’re able to choose which sensors produce a Voice Prompt, and which sensors produce just a chime. Also keep in mind that the announcement is only available for preset list of sensor names; if you use a custom name, the Base Station will revert to just “Entry Sensor open”.

For more info on setting up this feature, head over to our Help Center page here. And for info on how to rename your sensor to one of the supported names, head over here.

 

The feature is now available for both the iOS and Android versions of the SimpliSafe® app. Be sure to update to the latest version of the app on your phone!

 

175 Messages

1 year ago

Time after time I'm just amazed at this company.  This was INCORRECTLY announced weeks ago.  They finally admitted that it's NOT AVAILABLE for ANYONE.....

At the time of my posting this it says the article was edited and updated 55 minutes ago.....  

yet it still says:

The feature is available already on iOS as of this posting

WHY wouldn't they change the MAIN MESSAGE???????????

WHY is simplisafe so incompetent?

(AND I'm so sick and tired of having to reverify CONSTANTLY on this forum!  It's a FORUM..... Let us verify once then leave of the freak alone!  RIDICULOUS!)

1.1K Messages

1 year ago

Man am I still waiting for this with android, just hooked up a new system for someone and they have ios and for the first time I saw it on his app and tried it and I was like what, I don't even have that yet. Then I enabled it for him and sure enough it works and it was a whole lot better than the beep and I can't wait. Let's go and get this to android please.

14 Messages

1 year ago

Of course custom names aren't supported. Seriously?

1.1K Messages

@crosby1612​ hey, I'm still just waiting for it to get to Android, ios has had it for a few weeks and I'm over here like why we got to wait so long lol

750 Messages

@crosby1612​ 

Repeating known pre-recorded phrases is one thing. Text to speech is another. It's obviously not impossible by any means but it's an entirely different level of complexity to implement. I'd love to have the functionality as well but I'm not at all surprised we're just getting pre-recorded names. This is also why I asked them to add a bunch more pre-populated options.

1.1K Messages

1 year ago

What's going on with the entry sensors announcement for Android? Ios has had it for a month now and we Android people are over like.... hheelloo. Whats going on as this is not cool. Why ios gets all the cool stuff before Android as I am not an apple guy and love Android but I have to wait months before people with ios. I have installed 3 systems in the last 2 weeks and they have ios phones and they have this feature and I'm waiting like crazy for it over here smh.

6 Messages

1 year ago

I was so pumped to see this announcement. 4+ weeks later and nothing on Android. 

(edited)

1 Message

1 year ago

I’m noticing I had a mix of older sensors and new sensors. They look exactly the same.

However, the new sensors make the base station make the announcement and the older sensors don’t. 

what’s the difference and why is it based on the entry sensors?

Community Admin

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5.7K Messages

@Haziqbaluk​ if you have a SimpliSafe Gen 3, you should be able to get the Announce feature for all your Entry Sensors. The one thing that may be different is that the feature only works for the pre-generated sensor names. So if you set those "older sensors" with custom names, unfortunately the Announce feature won't work for them.

But you can rename your sensors through both the Keypad and the SimpliSafe app.

750 Messages

@Haziqbaluk​ All of my entry sensors are 2.5+ years old and they cause the name announce to work just fine. (Though I had to rename my sensors to something on the approved list.)

1 Message

8 months ago

This is great, however, is it possible to carry this over to the sirens as well?

1 Message

8 months ago

Set up new system Gen 3 with Self Monitoring Camera Recording Plan but cant get this feature to activate on Android (Samsung Galaxy 23U)  The window is available under the entry devices but no visible on button???

Community Admin

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3.4K Messages

@tobywildasin​ When you select the Sensor Name Voice Prompt setting in the SimpliSafe mobile app, you do not see a toggle that says Announce Sensor Name?

In that case, I would recommend deleting the app from your phone and then re-download it to see if that retrieves the toggle.

1 Message

8 months ago

My gen 3 system will not announce the sensor names. I follow the app setup but nothing happens.

Community Admin

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5.7K Messages

@pastorgreg​ thanks for reaching out. To enable this feature, you'll need to make sure of three things:

  • You are subscribed to either the Fast Protect or Self-Monitoring with Camera Recordings plan
  • You have Entry Sensor announce enabled in the SimpliSafe app for each sensor under My System > Device Settings > [your sensor] > Entry Sensor Alert > Entry Sensor Name Announcement (this is the default)
  • Your Sensor is given one of the default names. Unfortunately, we cannot support custom named sensors with this feature

5 months ago

Can you do that from SimpliSafe on the web? If so, how?

Captain

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6.3K Messages

@zhartman2013boy I checked and it appears you cannot do it on the web dashboard, as it is with other items too. SS, while it has improved the dashboard, it remains behind from the phone app. They have to make the decision for us customers' benefit to keep them the same or abandon the web portal in a browser.

1.5K Messages

I have full TTS with my home grown security system. Says whatever I tell it to say.

Still deciding whether it annoys me or not.

App & web browser access are identical.

Anyhow, good luck getting more here.

2 Messages

4 months ago

Still not available for android users? Why?

Voice prompt feature?

1.5K Messages

@michaelhauther​ Entry sensor announce is working for Android, if low tier paid monitoring $9.99 or high tier "I think" at $31.99+- or something. Only certain canned names available for sensors. Search for it.

My System, Device Settings, pick an entry sensor, turn on sensor name announcement. Sensor canned names I don't recall. Sensors need a canned name to work. It's lost in this forum somewhere. Custom sensor names don't work.

(edited)

2 Messages

Super annoying that the "mid-tier" $19.95 monitoring does not get "integrations" or this voice feature. No clue what they are thinking.

740 Messages

@sabourinj​ 

It is now $21.99, and I agree. SimpliSafe has always made some head-scratching moves regarding the Standard Plan.

2 Messages

@dlpsr​ Thank-you! Got itnow!

3 Messages

4 months ago

This cool, sure. But, imho, not as useful as being able to configure the system to periodically notify me about an entry sensor of staying open for a configurable amount of time, even when the alarm is disarmed (off).

There have been several times when someone in my family simply leaves in a hurry in the morning and forgets to shut the front door closed and it stays like that until someone comes back home in the evening. The system obviously knows the door is open during this whole time! I can’t imagine it would be that hard to add an option at the entry sensor setup page to send me periodic alerts when that sensor is left open for a certain amount of time, even if the alarm is “off”. This would be a very useful, nice and simple feature to have.

1.5K Messages

@errodrigues​ It's not that it's difficult but 8in their thinking, features galore gets outside their core "Simpli" security system. Just my opinion of course.

I built my own, it announces if somethings been opened via TTS to my phone and/or bluetooth hearing aids and sends verbal reminders every 30 minutes, or as "I" setup, as well as push notifications.

Rather annoying at first.😂 Getting used to it now though as its kind of useful to know. She & I probably open one or two doors a 100 times per day.

There are many feature requests here that fall under home automation. Simplisafes just security mostly. Also personal opinion.

So, built my own reminders, among other things, in Home Assistant.

1 Message

4 months ago

If you cancel your subscription and go back to Basic App Control, do you lose the Entry Sensor Announce feature?

1.5K Messages

@SS_User_94941​ Yes. Don't get much with basic, but at least it still alarms.

Community Admin

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1K Messages

@SS_User_94941 You are correct, if you downgrade your system to our Basic App Control plan, you will not have access to the Entry Sensor Announce feature. 

 

To learn more about what is included in each monitoring plan, check out the What are the service plan options article in the Help Center.

1 Message

Considering Simplisafe and this is a core feature I'm looking for as I'm buying my first home and will be living alone. I need to be able to quickly tell which sensor is opened via voice. What is the status of this? Does the standard plan still not support this? Also, does this also support windows or is it just doors? From the default list provided last year, it looks like they are just related to doors. 

Also, if using this feature will it speak as well as chime? Such as *Chime* "Front Door"? Or, if this is enabled does it disable the chime for all of the other sensors with custom names. Would be great if there was a video demoing this but I can't seem to find anything. 

Community Admin

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1K Messages

@kevonmayers31 The Entry Sensor Alert feature is not included with the Basic App Control or Standard monitoring plans. The Base Station is also only able of announcing our pre-selected names, but more names have been added to the Base Station's firmware since last year. 

 

When this setting is enabled and an Entry Sensor is opened, the Base Station will chime and say the name of the sensor. And if there are some Entry Sensors that have custom names, the Base Station will still chime when they are opened.

1 Message

3 months ago

I just installed the system today.  However, I donot see the sensor name announcement feature on my app (android)    did this feature actually release?  

Community Admin

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1K Messages

@divkri024 Yes, this feature is available on both the Android and iOS apps. However, this feature is only available to users subscribed to the Pro Plus, Pro, Core (formerly Fast Protect™), or Self Monitoring with Camera Recording monitoring plans. If you are subscribed to Standard Monitoring or the free, Basic App Control plan, this feature will not be available. 

1 Message

3 months ago

This is sad! Sss ( simpli safe scam)Pay 21.99 for door announcements. when purchased thr system i assumed that it was a standard feature. There was nothing in the advertisement about paying for announcements. I'm packing it up and sending it back!

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