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How to replace batteries in SimpliSafe Devices

With the exception of the Base Station, SimpliCam Indoor Camera, and Key Fob, all of the components for our latest SimpliSafe have batteries that can and should be replaced periodically.

battery/power

Help Center Article

 • Entry Sensor

SA
What is the expected battery life of Original SimpliSafe devices?

Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe. Click here to view the article for the Gen 3 SimpliSafe. If you're not certain whi

battery/power

Help Center Article

 • SS2 System

How To Replace Smart Lock Batteries

The Smart Lock takes four (4) AA Alkaline batteries and has a life expectancy of 8-12 months depending on usage.To change your Smart Lock batteries, follow the steps below:Slide the battery cover (the oval portion of the Lock labeled "SimpliSafe") off the device by pulling down on it.This

battery/power

Help Center Article

 • Smart Lock

Enabling Auto-Lock for Smart Lock

Auto-Lock sets a timer to automatically lock the door when it detects that the door is unlocked. When using Smart Lock on its own, this feature operates on a time-based interval basis of 30 seconds, 1 minute, or 5 minutes.If you have an Entry Sensor that is installed and paired with your Smart Lock,

settings

Help Center Article

 • Smart Lock

SA
Smart Lock Installation Guide

Smart Lock integrates seamlessly with your SimpliSafe system, allowing you to control access to your home with ease.

install/set up

Help Center Article

 • Smart Lock

SA
Pairing your PIN Pad with Smart Lock

If you are using your Keypad to pair the PIN Pad and Lock together, follow the steps below:Press Menu on your Keypad, then enter your Master PINSelect 'Devices' Choose your Lock and then choose PIN PadWhen the Lock is in pairing mode, hold down the PIN Pad's "Lock" Button fo

install/set up

Help Center Article

 • Smart Lock

SA
Does Smart Lock use the same PIN as my Keypad?

Yes! The Smart Lock PIN Pad uses the same PINs that are set for the Keypad. This includes Master PINs, Custom PINs, and even Duress PINs.​Click here to learn more and for how to create additional PINs.

install/set up

Help Center Article

 • Smart Lock