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Smart Lock Reset Guide
When to Reset Your Smart LockResetting your Smart Lock can be particularly useful if you are experiencing one of these common issues with your lock:You are able to add your Lock to your system but get stuck at the calibration stageYour Lock won't calibrateYour Lock is not respondingYou receive Error

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Calibrating the Smart Lock
If you are receiving calibration errors or need to calibrate your Smart Lock for any reason, you can follow the below steps:Be sure the lock is powered on and has a functioning battery.To do this, slide open the top cover, press the test button and check for blinking lights. If ONLY the center light

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Updating Your Smart Lock
SimpliSafe is always working to improve our products and enhance security by releasing updated firmware and software for both system-wide and device-specific improvements. If your SimpliSafe Smart Lock receives an update, please use the steps below to update the firmware on it.Use the guided flow be

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Smart Lock Settings & Customizations
Your Smart Lock can be customized for each of the alarm states of your system (Off, Home, and Away). It can also be customized to use AutoLock, which locks your door after a certain interval of time when it’s unlocked. By default, your Smart Lock will automatically lock your door when you set the sy

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Does my Smart Lock need Wi-Fi or an existing SimpliSafe system to work?
Wi-Fi is not necessary for the Smart Lock to work. It currently requires a Gen 3 SimpliSafe system to install.The Smart Lock does require you to have firmware version 1.4 or newer on your SimpliSafe system. You can get the latest software version on your SimpliSafe system by connecting it toWi-Fi. I

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How do I change my Smart Lock's settings?
When arming or disarming with your Keypad, Key Fob or App, the Smart Lock will follow the commands (incl. lock or unlock) assigned in its settings. To access these settings:From the Keypad: Menu > Devices > Smart Lock [custom name]From the mobile app: Menu ≡ > My System > Device Settings

settings

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What happens when I put in the wrong PIN on the PIN Pad?
Starting on the fifth attempt of entering the wrong PIN on the PIN Pad, your Smart Lock will initiate a number of safety measures to ensure that your home is safe.AttemptBackoff DelayBehavior1-4--5-1030 secLock notifies users via a warning & Push alarm event.No PINs are evaluated during lock out

product specifications/manuals

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 • Smart Lock