Calibrating the Smart Lock
If you are having trouble with your Smart Lock, calibrating the lock is a great first step to take to get everything synced and running smoothly again.
As a first step, you’ll want to make sure that your Smart Lock is powered on and has a functioning battery.
Calibrating the Smart Lock using the Keypad:
Bring the Keypad close to the Smart Lock
Press Menu on the Keypad
Enter your Primary PIN
Use the rocker to toggle to the Devices menu
When prompted by the Keypad to “Close your Door” - manually turn the lock to a locked position and press “Done”
The Smart Lock will then automatically turn three times during calibration
If the calibration was successful, the Keypad will display “Check your Door, is it Unlocked?”
If you notice the door is unlocked, please select YES to proceed
The Keypad will now display “Congratulations” on it. You can press OK to exit the flow
Your Smart Lock is now calibrated and you can use it again