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Can I add multiple PIN Pads to my Smart Lock?

No, the Smart Lock is limited to one PIN Pad per Smart Lock.

Customize your Settings

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Calibrating the Smart Lock

If you are receiving calibration errors or need to calibrate your Smart Lock for any reason, you can follow the below steps:Be sure the lock is powered on and has a functioning battery.To do this, slide open the top cover, press the test button and check for blinking lights. If ONLY the center light

Install / Set Up Help

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What happens if the Smart Lock loses power? Am I locked out?

Your Smart Lock will give you low-battery warnings for multiple weeks before it loses power. However, if your Smart Lock dies entirely before you can replace your batteries, your key will still work. This is the same deadbolt key that you’ve always used - the Smart Lock doesn’t change the key needed

Troubleshoot an Issue

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Enabling Auto-Lock for Smart Lock

Auto-Lock sets a timer to automatically lock the door when it detects that the door is unlocked. When using Smart Lock on its own, this feature operates on a time-based interval basis of 30 seconds, 1 minute, or 5 minutes.If you have an Entry Sensor that is installed and paired with your Smart Lock,

Customize your Settings

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Smart Lock