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Wireless Outdoor Security Camera Installation Guide

Advanced security from the outside, with 1080p HD video and a 140-degree ultra-wide field of view. Plus digital zoom and full-color vision at night - so nothing slips by undetected. Before Getting StartedBefore you get started, let’s make sure you have everything you need to get up and running.In or

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My camera won’t connect to Wi-Fi

Generally, your camera will not be able to connect to Wi-Fi for the following reasons:Your Wi-Fi network broadcasts at 5GHzSimpliSafe® devices can only connect to 2.4GHz networksMost 5GHz routers will allow you to create a Guest Network that broadcasts at 2.4GHz. For more information, we recommend r

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How to Replace the Wireless Outdoor Security Camera Battery

The Wireless Outdoor Security Camera has a rechargeable battery with an expected 3-6 months lifetime, depending on usage and placement.To remove the battery, simply untwist the cap on your Outdoor Camera. Then, use the tab on the battery to gently remove it from the battery compartment.To charge you

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Wireless Outdoor Security Camera Flashing Yellow During Setup

A flashing yellow light during the setup of your Outdoor Camera indicates that the camera has successfully connected to Wi-Fi, but is having trouble reaching the SimpliSafe® servers.This issue can occur for a variety of reasons, such as:A firewall setting on your router is blocking access to SimpliS

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Why does my camera keep losing its Wi-Fi connection?

There are two main reasons that a camera may lose its Wi-Fi connection. It may be installed too far from your Wi-Fi router, or it may not have sufficient bandwidth. If Your Camera Will Not Connect to Wi-Fi During Initial SetupHAVING TROUBLE CONNECTING TO WI-FI?Pinpoint and fix network connectivity i

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Wireless Outdoor Security Camera Settings & Customizations

The Wireless Outdoor Security Camera has a variety of settings that can be customized, such as Night Vision, Motion Detection, Picture Quality, and more, all within the SimpliSafe® Mobile App or Web App. Use the guided flow below to customize your Outdoor Security Camera settings.Customizing Your Wi

Customize your Settings

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Changing Wi-Fi networks for Cameras

If you move, change your Wi-Fi login, or change your ISP, you'll need to teach your SimpliSafe system the new login information.Please note that you'll need to remove and re-add each camera to connect to your new Wi-Fi network.The guided flow below will walk you through updating your Wi-Fi credentia

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