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Advanced Security and Sophisticated Features with the Wireless Outdoor Security Camera

Live Video and Recording Keep watch on your home 24/7 with live video monitoring and motion-activated recording*. You’ll never miss a thing with high-definition video up to 1080p with sound, and a 140-degree field of view. *Available on select monitoring plans Two-Way Audio Talk to visitors, both wa

Install / Set Up Help

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Outdoor Cameras

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Wireless Outdoor Security Camera Features

Welcome to the SimpliSafe Wireless Outdoor Security Camera ​ Keep Watch All Day and Night with the SimpliSafe Wireless Outdoor Security Camera With the award-winning SimpliSafe home security system, the Wireless Outdoor Security Camera offers advanced security from the outside in. Its ultra-wi

Install / Set Up Help

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Outdoor Cameras

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Maximizing Battery Life of the Wireless Outdoor Security Camera

One of the most exciting features of the Outdoor Camera is its wireless power capability and long-lasting battery life. When fully charged, the battery is designed to last for up to 3 months. And since the life of the battery is completely dependent on usage and settings, there are several methods t

Battery / Power

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Outdoor Cameras

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Wireless Outdoor Security Camera Error Messages

CONNECTION ERROR WHAT IT MEANS If your Outdoor Camera is not responding, it’s likely due to either a low or dead battery or the camera is unable to connect to Wi-Fi. Please note that SimpliSafe® systems and cameras require 2.4GHz Wi-Fi networks. HOW TO FIX IT Remove the battery from the camera and c

Errors / Warnings

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Outdoor Cameras

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Wireless Outdoor Security Camera Video and Audio Troubleshooting

The Wireless Outdoor Security Camera provides an extra set of eyes outside of your home, to alert you to potential threats before an issue occurs. The following article will walk you through some common issues that may occur, along with the steps you can take to troubleshoot the issues and work towa

Troubleshoot an Issue

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Outdoor Cameras

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Unable to Set Up a Camera Because it is Already Associated With Another Account

Why does this error happen? This error usually occurs because this camera is already associated with another account. To deter theft, we do not allow a camera to be added to an account without being fully removed from the original account. This tends to occur when a camera is purchased second-hand.

Errors / Warnings

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Cameras

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Changing Wi-Fi networks for Cameras

If you change your Wi-Fi network name and/or password for any reason (such as moving into a new home or receiving a new router), you’ll need to teach your SimpliSafe® System the new credentials. Please note that your network will need to meet our system requirements to connect your system to Wi-Fi.

Wi-Fi Troubleshooting

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Cameras