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Night Vision Troubleshooting for Cameras

Night Vision is a feature that allows your camera to use infrared technology to see in low-light conditions. The setting for this feature can be found in the SimpliSafe® Mobile App by navigating to camera settings:Choose the Cameras tab at the bottom of the appSelect the gear icon for Camera Setting

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Cameras

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Wireless Outdoor Security Camera Features

Welcome to the SimpliSafe Wireless Outdoor Security Camera ​Keep Watch All Day and Night with the SimpliSafe Wireless Outdoor Security CameraWith the award-winning SimpliSafe home security system, the Wireless Outdoor Security Camera offers advanced security from the outside in. Its ultra-

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Outdoor Camera

Wireless Outdoor Security Camera is Detecting Motion too Late

If your Wireless Outdoor Security Camera is detecting motion too late, there are usually two main factors at play: improper placement of your camera, or a poor wireless connection between it and the network.We recommend reviewing each section below in the order they are presented to troubleshoot you

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Outdoor Camera

Poor Audio Quality for the Wireless Outdoor Security Camera

The audio from the Wireless Outdoor Security Camera is designed to come in clearly through the SimpliSafe® Mobile App when reviewing timeline events or watching a live stream. If you find that the audio sounds muffled, dampened, or echo-like, there are a few steps you can take to try and improve you

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Outdoor Camera

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Wireless Outdoor Security Camera Installation Guide

Advanced security from the outside, with 1080p HD video and a 140-degree ultra-wide field of view. Plus digital zoom and full-color vision at night - so nothing slips by undetected. Before Getting StartedBefore you get started, let’s make sure you have everything you need to get up and running.To su

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Outdoor Camera

Too Many Motion Alerts From the Wireless Outdoor Security Camera

If you find that your Wireless Outdoor Security Camera is detecting too much motion, there are some recommended placement and settings changes you can make to minimize the amount of motion it detects.Adjust the Placement of the CameraIf your Outdoor Camera is facing a high traffic area like a busy s

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Outdoor Camera

Wireless Outdoor Security Camera is not Live Streaming

The Wireless Outdoor Security Camera utilizes both Radio Frequency (RF) and Wi-Fi to communicate with your Base Station and SimpliSafe® System.If your Outdoor Camera is not live streaming, there may be RF or Wireless Interference at play. It’s important to have a clean and clear environment between

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Outdoor Camera