‎Manage Your Account | SimpliSafe Support Home

Featured Articles

How To Find or Change Your Safe Word
What is the Difference Between Home Mode and Away Mode?
How to Set Up Arming Reminders
How can I see my Payment and Billing History?
How do I Activate Monitoring?
Alarm Texts for your SimpliSafe® System
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
Change Temperature Sensor From Fahrenheit or Celsius
App Error: Your connection is not private
Does the Smart Lock use the same PIN as my Keypad?
Post Alarm Follow Up Communication
Biometric Authentication for SimpliSafe® Accounts
How do I Re-Enter Practice Mode?
Why Can't I See All of My System Locations in the Mobile App?
App Error: Internet Not Found
Why Can't I Use the SimpliSafe® Mobile App to Turn Off Life Safety Alarms?
SimpliSafe® Beta
What is a Cross Zone Jurisdiction for Monitoring Permits?
How to use Two-Way Audio for Cameras
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
How to Tell if Your Third-Party Smoke and/or CO Detectors are Interconnected or Battery-Powered
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Smart Alarm Wireless Indoor Security Camera Settings & Customizations
Original SimpliSafe® Motion Sensor Installation Guide
How do Monitoring Agents Respond During An Intruder Intervention Alarm?
How to Subscribe or Unsubscribe from SimpliSafe® Emails
Upgrading Your Smart Lock to the Smart Lock Series 2
What Are the Business Features Included in the SimpliSafe® Mobile App?
Preventing False Alarms From the Smoke & Carbon Monoxide Detector
Smart Lock Series 2 Overview and Installation Guide
Original SimpliSafe® Water Sensor Installation Guide
Dark Mode for the SimpliSafe® Mobile App
Is SimpliSafe® available outside of the United States?
Camera Battery Usage and Signal Strength in the SimpliSafe® Mobile App
What Does "Invalid Base Station Serial" Mean?
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Too Many Motion Alerts From the Wireless Outdoor Security Camera
How to Rename a SimpliSafe® Device