CES 2025 and Simplisafe

Here we are at the beginning of 2025 and CES is just around the corner. Seems a lifetime ago Chad Laurans, founder and former CEO of SS, introduced the then unreleased SS3 system in it's "tiny house" at CES in 2018.  Light years ahead in features, design and many other ways over SS2, it was indeed a great upgrade.  Now move ahead 7 years later, is it time for SimpliSafe to make another appearance? I sure hope so as I would like to see further releases of additional  products, features and services. 

Active Guard definitely was an attention getter (and with a few tweaks I will be a customer of it again) and an example of what could be possible and brought to market in '25.

But before we get ahead of ourselves, SS, make sure you don't forget your roots: customer orientation.  

Hope you stay with me on this short story: 2012, March, and the then director of Ops is kind enough to ship to me one of the first SS2 systems. I get it, eagerly open the box and....nothing. Appears the base can't connect to a cell tower. Hmmm. I report it and, to my surprise, the CEO realizes the antennae design he himself created needed to be upgraded and 36 hours later I have a new base board to install, and an email to go with it to boot, with an apology. Wow, I thought, that is customer orientation.

Over a decade later, and dozens and dozens of SS2 and SS3 systems placed, I still very much enjoy, and depend, on SimpliSafe to deliver the best security solution in the market. As I read posts in the community about the monitoring cancellation process, camera issues, referral bonus etc issues, I do hope SS continues to expand efforts to address these customer concerns, even if a small % of their overall customer base.

Looking forward to an exciting 2025.

To all, happy new year and, as the old tag line went, "Remember, be safe out there!"

Update:

Appears SS will be making a showing at CES as an exhibitor and  Chief Technology Officer, Rebecca Zavin, will be a speaker.  Exciting, how about a link with a live stream, or at least a link with a recording of it? Heck, it is 2025, a year of technical miracles, possibly with Ms. Zavin hosting a live webinar in the community taking questions from customers? 

https://www.ces.tech/speakers/rebecca-zavin/

What do you think SimpliSafe will be showing?  SS4? New SS3 hardware (garage door sensor)? Drones? New AI driven services? MATTER support? Home Automation Hub? Looking forward to this big time!