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Water alarm turn off
How do iturn off the water alarm if it goes off
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How do iturn off the water alarm if it goes off
Official Response
• US
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15
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Official Response
3
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Official Response
davey_d
Former Community Admin
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5.7K Messages
Hi @ltinsleysc,
As @simplistuckon says, the sensor will keep triggering as long as it senses water (or rather, as long as the contacts at the bottom of the unit are bridged by a conductor). So the best way to stop the warning tone is to pick up the unit and dry it off.
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simplistuckon
250 Messages
Remove the water. :-)
Seriously, you have to take the sensor out of the wet location, or dry up the location.
Ask me how I know... (They do a good job. Saved me some real hassle.)
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raski321
17 Messages
I was told some time ago by a Simplisafe tech rep that the water sensor is not water proof. That never made sense to me since this device may be submerged at some point.. Once activated, the sensor could acquire water damage and not function properly. She told me the usual sales phrase, "we will replace it for you". LOL.
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