‎raski321 | SimpliSafe Support Home

raski321

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November 14th, 2021

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raski321
replied to a comment on
raski321
's post

1 year ago

I have had this strange behavior in the past with my keypad. When I enter the room where my keypad is located, I will notice the off, home, away, menu buttons are all lit up and the LCD is showing OFF. . I am not anywhere near it. It then will go dark after about five to 10 seconds. I have the late

@captain11​ Thanks for the suggestion. I will give that a try.

raski321
followed
raski321
's post

1 year ago

I have had this strange behavior in the past with my keypad. When I enter the room where my keypad is located, I will notice the off, home, away, menu buttons are all lit up and the LCD is showing OFF. . I am not anywhere near it. It then will go dark after about five to 10 seconds. I have the late

raski321
posted a post

April 22, 2024

1 year ago

I have had this strange behavior in the past with my keypad. When I enter the room where my keypad is located, I will notice the off, home, away, menu buttons are all lit up and the LCD is showing OFF. . I am not anywhere near it. It then will go dark after about five to 10 seconds. I have the late

raski321
followed
raski321
's post

1 year ago

Last month (November 16, 2023) I received and updated my firmware but I see no mention on this board what it was addressing. These are my current versions: keypad ver. 2.1.3.8 base station ver. 2.14.10 wifi ver. 2.11.8

raski321
posted a post

December 3, 2023

1 year ago

Last month (November 16, 2023) I received and updated my firmware but I see no mention on this board what it was addressing. These are my current versions: keypad ver. 2.1.3.8 base station ver. 2.14.10 wifi ver. 2.11.8

raski321
followed 's post

2 years ago

I recently tried to expand my system and add sensors. My home is over 5000 square feet. The sensors furthest from my base station keep going off line. I have tried moving the base station to different locations and still cannot get the sensors on the west end of the house to stay on line. They wo

raski321
commented on 's post

2 years ago

I recently tried to expand my system and add sensors. My home is over 5000 square feet. The sensors furthest from my base station keep going off line. I have tried moving the base station to different locations and still cannot get the sensors on the west end of the house to stay on line. They wo

I was having the same problem along with fragmented voice prompts until the recent firmware update. You may want to check out if you have not updated recently.

raski321
followed 's post

2 years ago

How do iturn off the water alarm if it goes off

raski321
commented on 's post

2 years ago

How do iturn off the water alarm if it goes off

I was told some time ago by a Simplisafe tech rep that the water sensor is not water proof. That never made sense to me since this device may be submerged at some point.. Once activated, the sensor could acquire water damage and not function properly

raski321
followed
raski321
's post

2 years ago

I just installed the latest firmware yesterday that was pushed. Base station version 2.9.16 and keypad version 2.9.6. What do these updates address? I cannot find any information.