‎Scheduling disarm? | SimpliSafe Support Home
 

Saturday, December 4th, 2021 10:28 PM

Closed

Scheduling disarm?

Is there any known (and Simple) way to schedule our system to disable every morning at a specific time?  We are installing this at our laundromat where we have automatic door locks that open every morning, and our cleaning crew locks up (and arms) every night.  We can send someone over there to disarm every morning at 5am, it's not feasible.

This conversation has been merged. Please refer the main conversation:

Scheduled Arm and Disarm

Official Response

Community Admin

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5.7K Messages

2 years ago

Hello all,


At this time, there is no way to schedule arming or disarming of your system. The philosophy is that both arms and disarms should always be intentional by a human user.

But we do know that this is a popular request, and we have a thread on the Suggestions section about it here. Our product team is always happy to listen to feedback!

In the meantime, you do have the ability to schedule a reminder, so that you'll get a notification when it's time to arm or disarm. You can find instructions for that here.

6 Messages

@davey_d​ The thread you linked on auto arming and disarming SimpliSafe is closed, so I am commenting here.  The reasons are many, but I will just quickly list a few:  1) I fall asleep before my wife and she typically doesn't arm it, 2) In case it's not armed and we want to automatically know and feel safe that the alarm is on every night, 3) ensures the alarm is on always when desired with no manual thought about it, 4) because many other systems offer auto on/off, 5) it's a logical fail safe to auto arm/disarm the alarm.  Can keep going, but the convenience and ease of protecting a residence or building should be enhanced--not kept to a manual intervention--too much automation in this world to not have it.

Community Admin

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5.7K Messages

That thread was closed, because we merged it into a larger thread with a similar request here.

739 Messages

3 years ago

Scheduling of arming/disarming is not possible.

Alternatively, you (or someone else) can disable the alarm from your phone app (presuming you are awake at that time - which can be burdensome or become unreliable even if you are). Unfortunately, at this point, there is no other option beyond the app unless someone is physically present to disarm (i.e., giving an employee a custom PIN or Key Fob). But to reiterate, both of those alternatives/suggestions require someone to be present.

Community Admin

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5.7K Messages

3 years ago

Right, for now the only way to arm or disarm the system is by direct action by a person. But we do have Arming Reminders in the Settings of the SimpliSafe app, so you can get a notification when it's time to arm or disarm.

(edited)

61 Messages

@davey_d Using the iPhone app. it's not a reminder, but auto arms the system. Once you click on the SMS message. The only bug I have run into is the arms it twice. .

2 Messages

3 years ago

Looking around at a new alarm why don't they have an auto arming feature?

It makes my 20 year old home control alarm system look futuristic with what I can and cannot configure.

Currently my current system auto arms at 23.30 and disarms at 05.30 unless I manually arm it then it needs a manual disarming .

Community Admin

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5.7K Messages

@mccldd as the system is designed right now, the only way to arm and disarm is with a deliberate action by a human. So of course whenever you see an event on your Timeline, you know that a person who has access to your system was the one who performed that action.

But yes, an automated option has been requested in multiple threads. We'll of course be sending this feedback up to our dev team.

4 Messages

I’m so disappointed with this system, the lack of scheduling and automation is so poor for an alarm which is supposed to be ‘smart’. The scheduling element is fundamental for me. I can’t justify spending anymore on a product which can’t do the basics. 

3 Messages

2 years ago

I just bought a SS system only to realise there's no scheduling feature - which I always used in my last system. Can't believe it doesn't exist - please add it. 

2 Messages

2 years ago

Scheduling is a must have - please add it

2 Messages

2 years ago

Bad product design, to assume users aren’t responsible enough to use an automated solution with a “smart” system.

6 Messages

2 years ago

Honestly, my opinion is the alarm should work like blink-- it would allow one to enable the entire system while being able to disable specific cameras (aka devices in SimpliSafe terms) while everything else is still on.  Then at night say 10pm the scheduled alarm would enable all devices again (or turn the system alarm on if it were off).  Obviously being able to auto disable the whole system (or a specific device) at 6am would be great too.

With this all being said, I like the SimpliSafe system.  Just purchased it a week ago and is working well.  I wish I had more control over the individual devices (to enable/disable independent from the entire system alarm) and had the ability to ensure every night the alarm automatically came on at a specific time arming all devices.

(edited)

2 Messages

2 years ago

I also really need the auto arm - I don’t reliably remember to turn it on or off and I don’t always see or hear the notifications.  That’s what computers are good for - doing things automatically, dependably…

i didn’t even think to look for this feature on this new system - I assumed it at least had everything my previous old system had.  Please add this basic feature!

4 Messages

2 years ago

Another vote for this feature. Our kids wake up before we do and go downstairs past two motion sensors. With the system as is, we can't arm these sensors without being woken (and waking up the baby) every morning. So they're essentially useless.

This is a simple engineering change. The issue seems to be more best practices - why don't you include some disclaimer pop up strongly recommending against the action, or stating you're not responsible for false alarms, etc. - and let us, the user, decide what's best?

3 Messages

2 years ago

Agreed with everyone here. It seems like a crucial feature that’s missing—one that most competitors have. I bet some people have left SS due to this and many will continue. Not sure I follow the reasoning that every arm and disarm needs to be intentional by a human user… in this case yes a scheduled arm and disarm would be intentionally set up by a human user. You don’t need to force everyone to use it—just let people who want to schedule things do just that. You need to add this. 

4 Messages

2 years ago

@davey_d , any updates from the product team? This thread has been active for over 12 months, and, like folks have mentioned, this is a very simple engineering fix.


The more I think about this, the more inclined I am to cancel my service and move to another. Like ML123 says, nearly every competitor offers this feature.

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