‎Doorbell plays setup button for a sensor | SimpliSafe Support Home
 
john6e2ac8's profile

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Doorbell plays setup button for a sensor

I've searched through the forum, nothing really describes how to fix this.  How do you make the doorbell place a regular tone like the rest rather than starting the last support video's audio.

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Community Admin

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1.8K Messages

@john6e2ac8 It sounds like you may be experiencing this known issue. This was previously resolved with a past update, so we recommend updating your SimpliSafe mobile app.

 

If updating the mobile app does not help, try deleting and reinstalling the app on your phone and resetting the Video Doorbell Pro.

1.7K Messages

Lol, mine just played instructions for something. Evidently not that rare, its firmware, this system is two+ years old.

There's no way I'm resetting the doorbells.

If they come off they're staying off and going in my junk box with the outdoor cameras & solar panels and being replaced with something that works.

I might delete the app if "I" find it necessary. Rare for a doorbell ring here anyhow.

SMH

(edited)

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