‎Entry sensor gets knocked off its base | SimpliSafe Support Home
 
dw1149's profile

4 Messages

Entry sensor gets knocked off its base

I have an entry sensor on a window. When I lower the heavy wooden window shade, it often knocks the entry sensor off of the entry sensor base. Is there a way to more strongly attach the entry sensor to its base?   (I’m talking about the part of the sensor with the electronics, not just the magnet side)

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1.7K Messages

Plastic wire tie might work.

Community Admin

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1.8K Messages

@dw1149 the Entry Sensor comes with screws to help permanently mount the device. For more details on permanent mounting, see the Entry Sensor Installation Guide in our Help Center.

4 Messages

The screws mount the base permanently to the window. I’m talking about the electronics part of the entry sensor getting knocked off of the base. So the screws are irrelevant for my problem

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