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Featured Articles

How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Emergency Monitoring Contacts
What does the signal strength next to my camera in the app indicate?
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
How many devices can I connect to the Base Station?
Where Can I Submit a Product or Feature Request?
What Does "Invalid Base Station Serial" Mean?
App Error: Your connection is not private
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
How to Rename a SimpliSafe® Sensor
How To Replace Panic Button Battery
Biometric Authentication for SimpliSafe® Accounts
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
What Is The Red Button On The Top Of The Keypad?
How Does the Entry Sensor Respond During an Alarm
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
Outdoor Security Camera Series 2 Flashing Yellow During Setup
2-Step Verification for SimpliSafe® Accounts
Where can I purchase additional yard signs, sensors, and other accessories?
What are the Wi-Fi upload speed requirements?
Testing the Motion Sensor Gen 1
SimpliSafe® Excess Payback
How To Check The Firmware Version of SimpliSafe® Devices
My privacy shutter isn’t responding correctly.
Video Doorbell Pro Motion Detection
How do I reset or change my password for my SimpliSafe® account?
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
Why Can't I See All of My System Locations in the Mobile App?
How to Find the MAC Address of a SimpliSafe® Device
How To Replace Water Sensor Battery
SimpliCam Wired Indoor Camera LED Status Light Colours
Panic Button Not Responding