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How to update your payment method

Learn how to update your payment and account information from the SimpliSafe® App or Online Account

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How do I Change my Monitoring Plan?

Upgrade your plan at any time within the SimpliSafe® App or Online Account

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Monitoring Plans and Features

Choose your plan and get 24/7 professional monitoring services for peace of mind

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Featured Articles

What is the Difference Between Home Mode and Away Mode?
How to Set Up Arming Reminders
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
How do I Activate Monitoring?
Updating Your Emergency Monitoring Contacts
When is my bill due, and can I change the due date?
2-Step Verification for SimpliSafe® Accounts
SimpliSafe® Excess Payback
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
App Error: Your connection is not private
Video Doorbell Pro Motion Detection
App Error: Internet Not Found
Outdoor Security Camera Series 2 Flashing Yellow During Setup
What Is The Red Button On The Top Of The Keypad?
Testing the Motion Sensor Gen 1
Glassbreak Sensor Offline
How to activate app control
Maximise the Battery Life of your Smart Alarm Wireless Indoor Security Camera
How to add the SimpliSafe® widget to your Smart Phone
What does the signal strength next to my camera in the app indicate?
Outdoor Camera Power Cable Specifications
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
Testing the Smoke Detector
Dark Mode for the SimpliSafe® Mobile App
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
Motion Sensor Gen 2 False Alarms
How to Rename a SimpliSafe® Sensor
What if Someone is Forcing me to put in my PIN on the PIN Pad?
How to Reset Your Smart Alarm Wireless Indoor Security Camera
What is Practice Mode?
Why Can't I See All of My System Locations in the Mobile App?
Motion Sensor Gen 1 Offline
Outdoor Camera Mount Feels Loose or Not Sturdy
Using SimpliSafe® With Google Home and Google Assistant
What are the Wi-Fi upload speed requirements?
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
How To Change The Entry Sensor's Chime Volume