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Community Admin
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4.1K Messages
System Firmware 2.10 (January 2023)
Hello Community,
The first update of 2023, this one mostly with under-the-hood improvements, and even more support for upcoming features.
Here’s what’s coming in 2.10:
- Added support for UL985 Standard for Safety Household Fire Warning System Units
- Fixed an issue where the Base Station may not properly clear “Device Not Responding” errors after a component has successfully checked in again
- Stability and performance improvements
- Laying groundwork to support upcoming features
Previous Updates:
lance843
Advocate
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648 Messages
18 days ago
Much appreciated thank you
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tysonc
12 Messages
18 days ago
Since this update went live on both my keypads and the base station, it keeps saying there’s an error communicating with the deadbolt locks even though they do lock correctly when the alarm is turned on. It’s like they get the signal to lock, but the base station doesn’t get the signal back that they successfully locked (even though they did). Very frustrating.
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dallenveazey
2 Messages
14 days ago
Since update few days ago, keypad completely dead. Unable to arm system. Very frustrating & Simpi not safe! Calling support now.
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rushfanrtb
6 Messages
5 days ago
I was just wondering what the new options on the keypad are. The options for turning on a trouble light, and a trouble signal, and turning on a wall power light. It seems like these are to help the end user find out if there is a malfunction with the system. I was just wondering if someone could clarify this for me.
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Boring_Joe
15 Messages
3 days ago
Are updates rolled out slowly? If so, how long before everyone is updated? I've manually checked for updates with the keypad and it says my system is up to date, even though it's not running the latest version posted here.
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